One line summary of your issue
Session Upload Failed [Steam]
What platform are you running the game on?
Steam
What operating system do you use?
Windows 10
Which version of the game are you running?
1.404.43827
What expansions do you have installed?
Revelations, Invasions, Star King
Please explain your issue is in as much detail as possible.
After playing together with friends for the past couple of weeks with minimal issues (lots of Timeouts when reconnecting to a session but that can be easily solved by having the host, or sometimes all other players, rejoin) but this week we've started having some major hiccups with 'session failed to upload' errors.
First recorded instance I can find is May 30th, 2:50am EST. We had been playing together for a couple of hours prior and suddenly we started receiving 'session failed to upload' errors and getting disconnected. It started rarely -- we got it maybe 3 times between 2:50am and 5:50am that morning. Then it began happening after most manual battles - probably 90%+. In an attempt to play with primarily auto battles, it was also happening at the start of turns. The game basically became unplayable.
Sometimes after an error it will prompt us to 'Upload Session' (which always says that it fails but still lets us rejoin the game. Sometimes it will reset the previous battle/turn).
At seemingly random times (in the Current Multiplayer Sessions menu) it also strangely says 'Failed to remove the session' when no sessions are being deleted. Any time I have deleted a session they have deleted properly with no error message.
We tried to create new sessions with no luck.
We tried verifying files on steam with no luck.
We tried deleting our CTS folders with no luck.
We tried playing on small maps with fewer opponents with no luck.
We tried Repairing the session with no luck.
Today we're having difficulty even hosting a game when checking to see if the error has resolved. I managed to host a lobby once out of 8 attempts with the failed tries saying 'Error hosting on server: Time out'. I've also seen 0 online lobbies today. Typically I will always see 1-3 sessions in progress so while 0 is not unheard of, it suggests the hosting issue may be more widespread.
We don't really know what to try anymore. One of us posted on the discord but there wasn't much of a response. The forums both here and on steam don't have a lot of activity so it's hard to tell if it's a localized issue or if there's little discussion because the multiplayer population is small.
(Attached image is of the hosting error since it needed an attachment of some type to post the report).
Have you tried verifying your files?
Yes
Steps to reproduce the issue
'Error hosting on server: Time out':
1. Try to host a multiplayer lobby.
2. Try several times as it does occasionally seem to work.
'Session failed to upload':
1. Play a multiplayer game and engage and finish manual combats.
2. Typically the 'transferring save' message will linger for a bit. It may sometimes work but most often you should get Session failed to upload and then be sent back to the Multiplayer Session menu.
3. Sometimes you will be prompted to 'Upload Session' which says it fails but will still sometimes reset the turn/combat.
4. Even if the turn is reset, the error persists in the next battle.
Attach DxDiag (PC) or System Info log (Mac)
File(s) attached
Attach screenshot / video
File(s) attached
Session Upload Failed [Steam]
What platform are you running the game on?
Steam
What operating system do you use?
Windows 10
Which version of the game are you running?
1.404.43827
What expansions do you have installed?
Revelations, Invasions, Star King
Please explain your issue is in as much detail as possible.
After playing together with friends for the past couple of weeks with minimal issues (lots of Timeouts when reconnecting to a session but that can be easily solved by having the host, or sometimes all other players, rejoin) but this week we've started having some major hiccups with 'session failed to upload' errors.
First recorded instance I can find is May 30th, 2:50am EST. We had been playing together for a couple of hours prior and suddenly we started receiving 'session failed to upload' errors and getting disconnected. It started rarely -- we got it maybe 3 times between 2:50am and 5:50am that morning. Then it began happening after most manual battles - probably 90%+. In an attempt to play with primarily auto battles, it was also happening at the start of turns. The game basically became unplayable.
Sometimes after an error it will prompt us to 'Upload Session' (which always says that it fails but still lets us rejoin the game. Sometimes it will reset the previous battle/turn).
At seemingly random times (in the Current Multiplayer Sessions menu) it also strangely says 'Failed to remove the session' when no sessions are being deleted. Any time I have deleted a session they have deleted properly with no error message.
We tried to create new sessions with no luck.
We tried verifying files on steam with no luck.
We tried deleting our CTS folders with no luck.
We tried playing on small maps with fewer opponents with no luck.
We tried Repairing the session with no luck.
Today we're having difficulty even hosting a game when checking to see if the error has resolved. I managed to host a lobby once out of 8 attempts with the failed tries saying 'Error hosting on server: Time out'. I've also seen 0 online lobbies today. Typically I will always see 1-3 sessions in progress so while 0 is not unheard of, it suggests the hosting issue may be more widespread.
We don't really know what to try anymore. One of us posted on the discord but there wasn't much of a response. The forums both here and on steam don't have a lot of activity so it's hard to tell if it's a localized issue or if there's little discussion because the multiplayer population is small.
(Attached image is of the hosting error since it needed an attachment of some type to post the report).
Have you tried verifying your files?
Yes
Steps to reproduce the issue
'Error hosting on server: Time out':
1. Try to host a multiplayer lobby.
2. Try several times as it does occasionally seem to work.
'Session failed to upload':
1. Play a multiplayer game and engage and finish manual combats.
2. Typically the 'transferring save' message will linger for a bit. It may sometimes work but most often you should get Session failed to upload and then be sent back to the Multiplayer Session menu.
3. Sometimes you will be prompted to 'Upload Session' which says it fails but will still sometimes reset the turn/combat.
4. Even if the turn is reset, the error persists in the next battle.
Attach DxDiag (PC) or System Info log (Mac)
File(s) attached
Attach screenshot / video
File(s) attached
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