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Mar 2, 2001
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I had EU2 working fine with both Win 98 and Win 2000 with my old Guillemot Maxi Gamer Cougar TNT2 video card. This weekend I installed an ATI Radeon 7500 video card with the latest drivers. Now EU2 will not load under either Win 98 or Win 2000. The screen flashes briefly and then I'm back to the desktop. Other games like Arcanum and Civ 3 work fine.
Anyone else using this card? I have an AMD XP 1600+ cpu plus ASUS A7V133 mboard, 512 mb ram. Any ideas? Thanks.

Dgold
 
Sounds like a video driver or directx problem. Run dxdiag and see whether any problems show up in the Files and Display tabs.
 
Thanks for the advice guys. I did dxdiag and all of my drivers are certified, running directX 8.0.
I am running the latest ATI video drivers (this is not an Nvdia chip). As I mentioned earlier I am running graphics intensive games like Civ 3 and Arcanum without any problems. Even older games like Heroes III work fine.
I believe EU2 doesn't like the ATI Radeon video cards. Anyone running EU2 on these cards successfully out there? Thanks.

Dgold
 
Here is my Win 2000 Dr. Watson error dump:

Application exception occurred:
App: (pid=1424)
When: 02/12/2001 @ 06:43:30.086
Exception number: c0000005 (access violation)

*----> System Information <----*
Computer Name: HOME-15SU4AGT3Q
User Name: Administrator
Number of Processors: 1
Processor Type: x86 Family 6 Model 6 Stepping 2
Windows 2000 Version: 5.0
Current Build: 2195
Service Pack: 2
Current Type: Uniprocessor Free
Registered Organization: Home
Registered Owner: Douglas Gold

*----> Task List <----*
0 Idle.exe
8 System.exe
140 SMSS.exe
168 CSRSS.exe
188 WINLOGON.exe
216 SERVICES.exe
228 SAVEDUMP.exe
236 LSASS.exe
424 svchost.exe
452 SPOOLSV.exe
484 svchost.exe
516 nvsvc32.exe
536 regsvc.exe
560 mstask.exe
600 TMNTSRV.exe
676 vsmon.exe
708 pccntupd.exe
724 WinMgmt.exe
736 mspmspsv.exe
808 minilog.exe
992 explorer.exe
1212 Pop3trap.exe
1180 WebTrapNT.exe
1232 MBM5.exe
1236 tfswctrl.exe
1260 atiptaxx.exe
1136 Scroll.exe
1348 zonealarm.exe
1008 IEXPLORE.exe
1424 EU2.exe
1120 DRWTSN32.exe
0 _Total.exe

(00400000 - 008C0000)
(77F80000 - 77FFB000)
(75030000 - 75043000)
(78000000 - 78046000)
(77E80000 - 77F35000)
(77DB0000 - 77E0B000)
(77D40000 - 77DB0000)
(75020000 - 75028000)
(51000000 - 51044000)
(77E10000 - 77E74000)
(77F40000 - 77F7C000)
(728A0000 - 728A6000)
(51080000 - 510D4000)
(77A50000 - 77B46000)
(77570000 - 775A0000)
(77820000 - 77827000)
(759B0000 - 759B6000)
(10000000 - 10031000)
(77800000 - 7781D000)
(782F0000 - 78532000)
(70BD0000 - 70C1C000)
(716F0000 - 7177A000)
(01900000 - 01915000)

State Dump for Thread Id 0x450

eax=00000020 ebx=7ffdf000 ecx=7ffde000 edx=00000020 esi=00000000 edi=013f41e0
eip=77f821e1 esp=0012db58 ebp=0012db6c iopl=0 nv up ei pl nz na pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000202


function: RtlEnterCriticalSection
77f821d6 648b0d18000000 mov ecx,fs:[00000018] fs:00000018=????????
77f821dd 8b542404 mov edx,[esp+0x4] ss:017eb12b=????????
FAULT ->77f821e1 837a1400 cmp dword ptr [edx+0x14],0x0 ds:016bd5f2=????????
77f821e5 0f85077a0100 jne strtoul+0x22cd (77f99bf2)
77f821eb 90 nop
77f821ec ff4204 inc dword ptr [edx+0x4] ds:016bd5f2=????????
77f821ef 0f85f6050000 jne NtWaitForSingleObject+0xe (77f827eb)
77f821f5 8b4124 mov eax,[ecx+0x24] ds:8169b5d2=????????
77f821f8 89420c mov [edx+0xc],eax ds:016bd5f2=????????
77f821fb c7420801000000 mov dword ptr [edx+0x8],0x1 ds:016bd5f2=????????
77f82202 33c0 xor eax,eax
77f82204 c20400 ret 0x4

*----> Stack Back Trace <----*

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
0012DB6C 0059DF17 013F41E0 00000001 00000200 00000000 ntdll!RtlEnterCriticalSection
0012FF34 005C5D35 00400000 00000000 0013353E 00000001 !<nosymbols>
0012FFC0 77E97D08 0006CFD8 00000000 7FFDF000 C0000005 !<nosymbols>
0012FFF0 00000000 005C5C55 00000000 000000C8 00000100 kernel32!CreateProcessW
 
By the way, I got the above Dr. Watson error dump when, following some advice on this board, I renamed my Avi folder to Avi_back. When I try to run EU2 normally with Avi as installed, I get a brief black screen, then back to desktop, with no errors generated.
 
Originally posted by Dgold
Thanks for the advice guys. I did dxdiag and all of my drivers are certified, running directX 8.0.
I am running the latest ATI video drivers (this is not an Nvdia chip). As I mentioned earlier I am running graphics intensive games like Civ 3 and Arcanum without any problems. Even older games like Heroes III work fine.
I believe EU2 doesn't like the ATI Radeon video cards. Anyone running EU2 on these cards successfully out there? Thanks.

Dgold
Click to expand...

you were running a Nivdia chip before, since you mentionned you changed your TNT2 based card for a ATI. I suspect some dlls or registry keys from Nvidia are still present in your system and are conflicting with your ATI drivers.

Even when you uninstall your nvidia drivers to replace them with ATI's drivers, some pieces are left behind an can cause conflict.

Looking at your Dr Watson's log, I see you have some things running in the backround, like a firewall among others. Try to shut down everything before running EU 2; some firewalls are causing problems with the copy protection and that might be your case.

It could be an incompatibility between your particular releas of ATI's drivers and the game, have you tried older versions of the drivers?
 
Thanks for the advice, Viper.
I closed all unneeded processes in Win2000 and tried running EU2 again, but got the same result: a flash of black, then back to desktop with no error message. In Win98, I closed all unneeded programs and tried again - same result as Win2000. When I rename the Avi folder, I get Dr. Watson errors in Win2000 and exception errors in Win98.
I did uninsntall the TNT2 card prior to installing the new card. What else can I do?
I am running the two O/S on the same hard drive, on different partitions, sharing the same video card.
I have been an EU2 beta tester since September, with only the usual and expected CTDs. I buy a great Canadian video card to speed up my system and I can't even run EU2! As I mentioned earlier, even graphic intensive games like Civ 3 and Arcanum work faster and fine under the new video card.
Worse case scenario, I will have to build a spare Win 98 computer which will use my old TNT2 card and AMD 500 cpu.
 
>I did uninsntall the TNT2 card prior to installing the new card. What else can I do?

As he said earlier, you need to remove traces of the old card (or rather its driver) from your registry. The utility to do this is at http://www.guru3d.com/detonator-destroyer/ .

Also check your new card is not sharing any IRQs or other resources with anything else. See if there is a firmware update available for it.
 
Originally posted by Dgold
Thanks for the advice, Viper.
I closed all unneeded processes in Win2000 and tried running EU2 again, but got the same result: a flash of black, then back to desktop with no error message. In Win98, I closed all unneeded programs and tried again - same result as Win2000. When I rename the Avi folder, I get Dr. Watson errors in Win2000 and exception errors in Win98.
I did uninsntall the TNT2 card prior to installing the new card. What else can I do?
I am running the two O/S on the same hard drive, on different partitions, sharing the same video card.
I have been an EU2 beta tester since September, with only the usual and expected CTDs. I buy a great Canadian video card to speed up my system and I can't even run EU2! As I mentioned earlier, even graphic intensive games like Civ 3 and Arcanum work faster and fine under the new video card.
Worse case scenario, I will have to build a spare Win 98 computer which will use my old TNT2 card and AMD 500 cpu.
Click to expand...

it sounds like your driver is conflicting with the copy protection... Did you try with older drivers for your ATI card?

Also, ATI drivers usually have some TSR running in the background, try to eliminate that.

In windows 98 (2000 should be the same), when you run MSCONFIG, you have a "Startup" page. Uncheck the boxes on everything not necessary there. Usually, you should be left with: Scanregistry, Taskmonitor, PCHealth and System Tray. It could vary on your machine, but some of the items should be there.

Use the search function of windows, and try to find NV*.* in all directories of all drives. If there are still such files, your Nvidia drivers are still present on your system and that could be the cause of your problem.
 
Originally posted by Dgold
Thanks for the advice, Viper.
I have been an EU2 beta tester since September, with only the usual and expected CTDs.
Click to expand...

I just saw that... Are you still running the beta or you bought the retail version? If it's the beta, I know your problem! :)

The game was set to expire on november 30th, you need to change your date back to november and it will work. :)
 
Hey thanks Viper,
I set the date back to Sept and the game ran and loaded fine, except for the annoying popup boxes about missing pallete files. I knew it had to be something silly, not a problem with the new video card. I just checked the beta forum - there is a thread on this subject. Now waiting for the next beta patch.
 
Missing pallette files???

During the game? I would suggest reinstalling your game and the various patches we have, or try first with the graphic files to see if it solves your problem.
 
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