BATTELTECH - Crash After Logos - atidxx64.dll

[Jaevwyn]

One line summary of your issue
Crash After Logos - atidxx64.dll

Please explain your issue is in as much detail as possible.
Battletech crashed after logos with a message stating its made its crash dump folder.
Happens after viewing all of the logos every time, have seen the main menu once briefly.

Having skimmed the error.log each crash seems the same in terms of whats logged but I wouldn't really know what to look for.

Drivers up to date (date of launch)
Running as Admin
Happens both from Pre-Load and a full redownload + validation.

Steps to reproduce the issue
Launch game via steam or via .exe file
watch logos
crash

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[Jaevwyn]

I also tried turning everything to low or off on the BattleTech profile within AMD Radeon Settings, didnt help
took 3 days off work to play this, very disappointing.

 

[Misnomer]

I had the same behavior. Battletech was trying to use some media functionality that I did not have installed. I was able to get the game running by installing the media feature pack:
https://www.microsoft.com/en-us/software-download/mediafeaturepack

 

[Jaevwyn]

"Go to the game files and rename the "AVProVideo.dll" file located in .../BATTLETECH/BattleTech_Data/Plugins to something else (EX: "AVProVideo.dll.old"). This will unfortunately skip the cinematic but should enable you to play the game."

This was a workaround to my problem, saw others mention it but I thought my problem was a different one to others as I didnt see the atidxx64.dll unhandled exception in other forum posts. Would like to know how I can play the game and also see movie clips though!

 

[Jaevwyn]

I had the same behavior. Battletech was trying to use some media functionality that I did not have installed. I was able to get the game running by installing the media feature pack:
https://www.microsoft.com/en-us/software-download/mediafeaturepack

Just tried that, it said "the update was not applicable to my computer"
guess i already had it installed?