BATTLETECH - Convoy mission not working

[lollodan]

One line summary of your issue
Convoy mission not working

What platform are you running the game on?
Steam

What operating system do you use?
MacOS Ventura 13.0

Which version of the game are you running?
I think 1.9

What DLC do you have installed?
None

Please explain your issue is in as much detail as possible.
Convoy mission just don't work: i make contact with the convoy and as the allied turn is triggered no convoy units move nor the turn end. As if the game is stunned elaborating the allied move.

Have you tried verifying your files?
Yes

Steps to reproduce the issue
Just take a convoy mission and arrive with the mechs to the rendezvouz point.

Attach DxDiag (PC), System Info log (Mac), or run sudo lshw -html > specs.html and uploaded specs.html (Linux)
File(s) attached

Attach Output Log
Windows: \Users\YourUserName\AppData\LocalLow\Harebrained Schemes\BATTLETECH\output_log.txt
Mac OS: Users >{name} > Library > Logs > Unity > Player.log
Linux: ~/.config/unity3d/Harebrained Schemes/BATTLETECH/Player.log
File(s) attached

If the game crashed, please attach the crash file with the time stamp closest to the crash.
Windows: [Steam library folder]\steamapps\common\BATTLETECH\DumpBox
For v.17 and beyond try here: C:\Users\[YourUserName]\AppData\LocalLow\Harebrained Schemes\BATTLETECH
OSX: Macintosh HD > Users > [username] > Library > Application Support > Steam > steamapps > common > BattleTech > DumpBox
Linux: [Steam library folder]/steamapps/common/BATTLETECH/DumpBox
File(s) attached

If a save game was loaded at the start of the game session, upload it. Please make sure to upload the save game with the timestamp closest to when you loaded it.
Windows:
Steam: [Steam installation folder]\userdata[SteamID]\637090\remote\C0\SGS1
GOG: 'C:\Users\USER_ID\AppData\Local\GOG.com\Galaxy\Applications\50593543263669699\Storage\Shared\Files\C#\SGS#'
Vanilla:'C:\Users\USER_ID\AppData\LocalLow\Harebrained Schemes\BattleTech\C#\SGS#'
OSX:
Steam: Macintosh HD > Users > [username] > Library > Application Support > Steam > userdata > [SteamID] > 637090 > remote > C#> SGS#
GOG: Macintosh HD > Users > [username] > Library > Application Support > GOG.com > Galaxy > Applications > 50593543263669699 > Storage > Shared > Files > C# > SGS#
Vanilla: Macintosh HD > Users > [username]> Library > Application Support > unity.Harebrained Schemes.BattleTech > C# > SGG#
Linux:
Steam: /home/.steam/steam/userdata/[steamID]/637090/remote/C#/SGS#
GOG: /home/[username]/.config/unity3d/Harebrained Schemes/BATTLETECH/remote/C#/SGS#/
Vanilla: /home/[username]/.config/unity3d/Harebrained Schemes/BATTLETECH/remote/C#/SGS#/
File(s) attached

Attach screenshot / video
File(s) attached

 

[MarkDey]

No log files are attached to this post. I see the screenshot, but that is insufficient to help you troubleshoot this issue. I am unable to replicate the problem - convoy missions work fine for me.

 

[lollodan]

No log files are attached to this post. I see the screenshot, but that is insufficient to help you troubleshoot this issue. I am unable to replicate the problem - convoy missions work fine for me.

The fact is that i dont know what are log files, im sorry. can you explain me what they are and how to share them with you? thank you a lot.

 

[MarkDey]

The fact is that i dont know what are log files, im sorry. can you explain me what they are and how to share them with you? thank you a lot.

During the bug submission process, the form listed out the locations and files and steps that would need to be followed. These can also be found in the first post of this thread. For example:

Attach DxDiag (PC), System Info log (Mac), or run sudo lshw -html > specs.html and uploaded specs.html (Linux)

If you are on a Windows computer, press WINDOWS and R to activate the Run prompt, and then type

dxdiag

into the box and press enter. That will pop up a screen, and after the system collects the information, you'll be able to click a button that says Save All Information to generate a file that you can attach here. Do the same for each step listed in the first post, and you'll be able to provide the relevant files that will assist with troubleshooting.

 

[lollodan]

During the bug submission process, the form listed out the locations and files and steps that would need to be followed. These can also be found in the first post of this thread. For example:

Attach DxDiag (PC), System Info log (Mac), or run sudo lshw -html > specs.html and uploaded specs.html (Linux)

If you are on a Windows computer, press WINDOWS and R to activate the Run prompt, and then type

dxdiag

into the box and press enter. That will pop up a screen, and after the system collects the information, you'll be able to click a button that says Save All Information to generate a file that you can attach here. Do the same for each step listed in the first post, and you'll be able to provide the relevant files that will assist with troubleshooting.

is it this? thank you

 

[lollodan]

During the bug submission process, the form listed out the locations and files and steps that would need to be followed. These can also be found in the first post of this thread. For example:

Attach DxDiag (PC), System Info log (Mac), or run sudo lshw -html > specs.html and uploaded specs.html (Linux)

If you are on a Windows computer, press WINDOWS and R to activate the Run prompt, and then type

dxdiag

into the box and press enter. That will pop up a screen, and after the system collects the information, you'll be able to click a button that says Save All Information to generate a file that you can attach here. Do the same for each step listed in the first post, and you'll be able to provide the relevant files that will assist with troubleshooting.

i tried to play the mission again: the problem persists. this is the updated log:

 

[AndrewT]

Please also attach dxdiag.txt as requested above. Thanks.

 

[lollodan]

Please also attach dxdiag.txt as requested above. Thanks.

im on MacOS: can you please explain me how to find it? where do i go to find it? is it a folder? in literally one of the least tech savy people in the world. i just want to play the game, please help me.

 

[AndrewT]

In Steam please click on Steam-Help-System Info, and paste everything there into a text file and attach that here.

 

[lollodan]

In Steam please click on Steam-Help-System Info, and paste everything there into a text file and attach that here.

is this ok?

 

[AndrewT]

is this ok?

It should look like this:

 

[lollodan]

It should look like this:

is this finally it?

 

[AndrewT]

I don't know where or how you are generating these files, but as you can see their contents look nothing like the one I posted.

Are you having trouble following this process?

In Steam please click on Steam-Help-System Info, and paste everything there into a text file and attach that here.

All we are trying to do is get a neat summary of your system hardware and OS, so @MarkDey can look into your problem.

 

[lollodan]

I don't know where or how you are generating these files, but as you can see their contents look nothing like the one I posted.

Are you having trouble following this process?

All we are trying to do is get a neat summary of your system hardware and OS, so @MarkDey can look into your problem.

Computer Information:


Manufacturer: Apple


Model: Mac14,9


Form Factor: Laptop


No Touch Input Detected


Processor Information:


CPU Vendor: VirtualApple


CPU Brand: Apple M2 Pro


CPU Family: 0x6


CPU Model: 0xc


CPU Stepping: 0x0


CPU Type: 0x0


Speed: 2400 MHz


10 logical processors


10 physical processors


Hyper-threading: Unsupported


FCMOV: Unsupported


SSE2: Supported


SSE3: Supported


SSSE3: Supported


SSE4a: Unsupported


SSE41: Supported


SSE42: Supported


AES: Supported


AVX: Unsupported


AVX2: Unsupported


AVX512F: Unsupported


AVX512PF: Unsupported


AVX512ER: Unsupported


AVX512CD: Unsupported


AVX512VNNI: Unsupported


SHA: Unsupported


CMPXCHG16B: Supported


LAHF/SAHF: Supported


PrefetchW: Unsupported


Operating System Version:


MacOS 13.0.0 (64 bit)


Video Card:


Driver: Apple M2 Pro


Driver Version: 227.2.40


OpenGL Version: 4.1


Desktop Color Depth: 32 bits per pixel


Monitor Refresh Rate: 120 Hz


VendorID: 0x106b


DeviceID: 0x0


Revision Not Detected


Number of Monitors: 1


Number of Logical Video Cards: 1


Primary Display Resolution: 1512 x 982


Desktop Resolution: 1512 x 982


Primary Display Size: 11.85" x 7.68" (14.09" diag), 30.1cm x 19.5cm (35.8cm diag)


Primary VRAM: 16384 MB


Memory:


RAM: 16384 Mb


VR Hardware:


VR Headset: None detected


Miscellaneous:


UI Language: English


Media Type: DVD


Total Hard Disk Space Available: 471482 MB


Largest Free Hard Disk Block: 307819 MB


Storage:


Number of SSDs: 0


Number of HDDs: 0


Number of removable drives: 0

 

[lollodan]

I don't know where or how you are generating these files, but as you can see their contents look nothing like the one I posted.

Are you having trouble following this process?

All we are trying to do is get a neat summary of your system hardware and OS, so @MarkDey can look into your problem.

im sorry, i had to do copy and paste because i cant upload the text file correctly, i hope this is it

 

[lollodan]

I don't know where or how you are generating these files, but as you can see their contents look nothing like the one I posted.

Are you having trouble following this process?

All we are trying to do is get a neat summary of your system hardware and OS, so @MarkDey can look into your problem.

are there any news?

 

[MarkDey]

are there any news?

Not really. I've looked around a bit, and have found another report where Battletech hangs on a Mac computer, but sadly I'm not able to identify the root cause or suggest a fix.

 

[Chewystl]

I also have an Apple MacBook Pro M1 Max running Steam and playing Battletech. I'm having the same issue as reported in this post. Anytime I have an escort mission, when the convoy vehicles activate and appear, on the Allies Turn, they will NOT move. The circle just keeps spinning, but no vehicles move. This has prevented me from ever being able to play the Campaign anymore as at the beginning of the campaign you have to do an escort mission. When in career mode, again the escort missions will not work, so I have to skip them all. Once a convoy is activated, they appear but will NOT move during the Allies Turn. I have had the game since the initial release and have all the DLCs. I have over 900 hours of game time in the game. I really wish this issue could be resolved. I'll happily upload the required game files from the new Campaign I just tried to start today if that would be helpful. I can also do the same for my career mode game if that would help. To try to fix the issue, I completely uninstalled Steam and the entire Steam library with all Battletech game files. I then rebooted before I did a clean install of Steam and a clean install of Battletech and tried to start a new Campaign and the problem still persists.

Hardware Overview:
Model Name: MacBook Pro
Model Identifier: MacBookPro18,2
Model Number: Z14X000GDLL/A
Chip: Apple M1 Max
Total Number of Cores: 10 (8 performance and 2 efficiency)
Memory: 64 GB
System Firmware Version: 10151.1.1
OS Loader Version: 10151.1.1
Serial Number (system): xxxxxxxxxx
Hardware UUID: 5AFCB186-006B-5282-8069-DCDF3CA83484
Provisioning UDID: 00006001-001260DA0102801E
Activation Lock Status: Enabled

Regards,

ChewySTL

 

[sanseyvich]

Same issue here. I've noticed that convoy is actually finishing its turn if you wait 3-10 minutes. But the next turn would last 3-10 minutes again.

Hardware Overview:
Model Name: MacBook Pro
Model Identifier: MacBookPro18,3
Model Number: MKGP3UA/A
Chip: Apple M1 Pro
Total Number of Cores: 8 (6 performance and 2 efficiency)
Memory: 16 GB
System Firmware Version: 10151.1.1
OS Loader Version: 10151.1.1

 

[Chewystl]

Same issue here. I've noticed that convoy is actually finishing its turn if you wait 3-10 minutes. But the next turn would last 3-10 minutes again.

Hardware Overview:
Model Name: MacBook Pro
Model Identifier: MacBookPro18,3
Model Number: MKGP3UA/A
Chip: Apple M1 Pro
Total Number of Cores: 8 (6 performance and 2 efficiency)
Memory: 16 GB
System Firmware Version: 10151.1.1
OS Loader Version: 10151.1.1

I started a new campaign today ran the first escort mission. You're correct, I had to wait 3-10 minutes and the escort vehicles would finally move. But each turn it took them another 3-10 minutes before they would move again. After about an hour, I was finally able to finish the mission.

ChewySTL