BATTLETECH - Freeze and Crash during gameplay

[FruitF@ce]

One line summary of your issue
Freeze and Crash during gameplay

What platform are you running the game on?

Steam

What operating system do you use?
Win10 1909
Which version of the game are you running?
1.8.1-640R
What DLC do you have installed?
Flashpoint,
Shadowhawk Pack

Please explain your issue is in as much detail as possible.
While playing, the game will suddenly become unresponsive. It will stay this way for about 15 seconds, and will close to desktop. There are no errors or any other warnings displayed during this time. I have had this occur twice within the span of an hour. This is new install.
Have you tried verifying your files?
Yes

Steps to reproduce the issue
Seems random at this time, I cannot reproduce the issue at will.

Attach DxDiag (PC), System Info log (Mac), or run sudo lshw -html > specs.html and uploaded specs.html (Linux)

Attach Output Log
Windows: \Users\YourUserName\AppData\LocalLow\Harebrained Schemes\BATTLETECH\output_log.txt
Mac OS: Users >{name} > Library > Logs > Unity > Player.log
Linux: ~/.config/unity3d/Harebrained Schemes/BATTLETECH/Player.log

If the game crashed, please attach the crash file with the time stamp closest to the crash.
Windows: [Steam library folder]\steamapps\common\BATTLETECH\DumpBox
For v.17 and beyond try here: C:\Users\[YourUserName]\AppData\LocalLow\Harebrained Schemes\BATTLETECH
OSX: Macintosh HD > Users > [username] > Library > Application Support > Steam > steamapps > common > BattleTech > DumpBox
Linux: [Steam library folder]/steamapps/common/BATTLETECH/DumpBox

If a save game was loaded at the start of the game session, upload it. Please make sure to upload the save game with the timestamp closest to when you loaded it.
Windows:
Steam: [Steam installation folder]\userdata[SteamID]\637090\remote\C0\SGS1
GOG: 'C:\Users\USER_ID\AppData\Local\GOG.com\Galaxy\Applications\50593543263669699\Storage\Shared\Files\C#\SGS#'
Vanilla:'C:\Users\USER_ID\AppData\LocalLow\Harebrained Schemes\BattleTech\C#\SGS#'
OSX:
Steam: Macintosh HD > Users > [username] > Library > Application Support > Steam > userdata > [SteamID] > 637090 > remote > C#> SGS#
GOG: Macintosh HD > Users > [username] > Library > Application Support > GOG.com > Galaxy > Applications > 50593543263669699 > Storage > Shared > Files > C# > SGS#
Vanilla: Macintosh HD > Users > [username]> Library > Application Support > unity.Harebrained Schemes.BattleTech > C# > SGG#
Linux:
Steam: /home/.steam/steam/userdata/[steamID]/637090/remote/C#/SGS#
GOG: /home/[username]/.config/unity3d/Harebrained Schemes/BATTLETECH/remote/C#/SGS#/
Vanilla: /home/[username]/.config/unity3d/Harebrained Schemes/BATTLETECH/remote/C#/SGS#/

Attach screenshot / video

 

[AndrewT]

No real clue as to the cause of the crash in there, except that it happens just after some save game activity. Whatever antivirus app you use, add BattleTech.exe to its exceptions list.

And I've seen some weird memory usage issues with Unity games in recent Windows 10 versions. Increase the Windows paging file to 32gb.

Good luck with that!

 

[FruitF@ce]

Thanks for checking. I ran the integrity check again, and this time I saw 3 files were flagged and downloaded. Not sure what changed, but if anything else happens, I'll create a new bug report.

Cheers