BATTLETECH - Game freeze after start

[PhillipRus]

One line summary of your issue
Game freeze after start

What platform are you running the game on?

Steam

What operating system do you use?
Windows 10 Home (1903)
Which version of the game are you running?
1.9
What DLC do you have installed?
Flashpoint,
Urban Warfare,
Shadowhawk Pack,
Heavy Metal

Please explain your issue is in as much detail as possible.
After starting the game, there is no video, but the game is loaded in the initial menu, but with a black background.
All buttons are active for about 10-20 seconds, after which the game stops responding completely, although the cursor moves.
When you click on any menu button, the menu opens but the game freezes without responding to any more actions.
In any case, the game freezes and does not respond.
But it can be minimized by Alt+Tab, and work in OS with no problem.
Have you tried verifying your files?
Yes

Steps to reproduce the issue
Run game.

Attach DxDiag (PC), System Info log (Mac), or run sudo lshw -html > specs.html and uploaded specs.html (Linux)

Attach Output Log
Windows: \Users\YourUserName\AppData\LocalLow\Harebrained Schemes\BATTLETECH\output_log.txt
Mac OS: Users >{name} > Library > Logs > Unity > Player.log
Linux: ~/.config/unity3d/Harebrained Schemes/BATTLETECH/Player.log

If the game crashed, please attach the crash file with the time stamp closest to the crash.
Windows: [Steam library folder]\steamapps\common\BATTLETECH\DumpBox
For v.17 and beyond try here: C:\Users\[YourUserName]\AppData\LocalLow\Harebrained Schemes\BATTLETECH
OSX: Macintosh HD > Users > [username] > Library > Application Support > Steam > steamapps > common > BattleTech > DumpBox
Linux: [Steam library folder]/steamapps/common/BATTLETECH/DumpBox

If a save game was loaded at the start of the game session, upload it. Please make sure to upload the save game with the timestamp closest to when you loaded it.
Windows:
Steam: [Steam installation folder]\userdata[SteamID]\637090\remote\C0\SGS1
GOG: 'C:\Users\USER_ID\AppData\Local\GOG.com\Galaxy\Applications\50593543263669699\Storage\Shared\Files\C#\SGS#'
Vanilla:'C:\Users\USER_ID\AppData\LocalLow\Harebrained Schemes\BattleTech\C#\SGS#'
OSX:
Steam: Macintosh HD > Users > [username] > Library > Application Support > Steam > userdata > [SteamID] > 637090 > remote > C#> SGS#
GOG: Macintosh HD > Users > [username] > Library > Application Support > GOG.com > Galaxy > Applications > 50593543263669699 > Storage > Shared > Files > C# > SGS#
Vanilla: Macintosh HD > Users > [username]> Library > Application Support > unity.Harebrained Schemes.BattleTech > C# > SGG#
Linux:
Steam: /home/.steam/steam/userdata/[steamID]/637090/remote/C#/SGS#
GOG: /home/[username]/.config/unity3d/Harebrained Schemes/BATTLETECH/remote/C#/SGS#/
Vanilla: /home/[username]/.config/unity3d/Harebrained Schemes/BATTLETECH/remote/C#/SGS#/

Attach screenshot / video

 

[AndrewT]

The game thinks Steam is not running. Are you running it from the PLAY button in Steam? or from a desktop shortcut or directly with BattleTech.exe ?

 

[PhillipRus]

I try run game from every .exe file that i found, and steam was working all time.
And ofc first i try run game from steam library.

 

[AndrewT]

Please run it again from the Steam PLAY button, then attach a new output log from that attempt. Thanks.