BATTLETECH - The game will crash during a mission or during loading screens

[MechDude85]

One line summary of your issue
The game will crash during a mission or during loading screens

What platform are you running the game on?
Steam

What operating system do you use?
Windows 11

Which version of the game are you running?
1.9.1-686R

What DLC do you have installed?
Flashpoint, Urban Warfare, Heavy Metal

Please explain your issue is in as much detail as possible.
After about an hour of gameplay, the game will crash in one of three ways. It will completely freeze and I won't be able to close the game. The game will close in the middle of a mission. Or I will get some strange error messages and the game will close. This typically will happen during a flashpoint mission with consecutive deployments, but not exclusively. If I attempt to replay the mission to flash point the game will normally crash around the end of the mission like clockwork. If I leave the system and play another mission there will normally not be a problem. If I return to the system that had the crash problem and try to replay the flashpoint it crashes at the same mission, normally near the end. If I try a new flashpoint and abandon the crashing flashpoint I may or may not get through the mission, there is no pattern.

Have you tried verifying your files?
Yes

Steps to reproduce the issue
Uninstalled and reinstalled the game
Updated all drivers
disabled Vsync then enabled Vsync
clicked and un-clicked "Exclusive Full-screen mode"

Attach DxDiag (PC), System Info log (Mac), or run sudo lshw -html > specs.html and uploaded specs.html (Linux)
File(s) attached

Attach Output Log
Windows: \Users\YourUserName\AppData\LocalLow\Harebrained Schemes\BATTLETECH\output_log.txt
Mac OS: Users >{name} > Library > Logs > Unity > Player.log
Linux: ~/.config/unity3d/Harebrained Schemes/BATTLETECH/Player.log
File(s) attached

If the game crashed, please attach the crash file with the time stamp closest to the crash.
Windows: [Steam library folder]\steamapps\common\BATTLETECH\DumpBox
For v.17 and beyond try here: C:\Users\[YourUserName]\AppData\LocalLow\Harebrained Schemes\BATTLETECH
OSX: Macintosh HD > Users > [username] > Library > Application Support > Steam > steamapps > common > BattleTech > DumpBox
Linux: [Steam library folder]/steamapps/common/BATTLETECH/DumpBox
File(s) attached

If a save game was loaded at the start of the game session, upload it. Please make sure to upload the save game with the timestamp closest to when you loaded it.
Windows:
Steam: [Steam installation folder]\userdata[SteamID]\637090\remote\C0\SGS1
GOG: 'C:\Users\USER_ID\AppData\Local\GOG.com\Galaxy\Applications\50593543263669699\Storage\Shared\Files\C#\SGS#'
Vanilla:'C:\Users\USER_ID\AppData\LocalLow\Harebrained Schemes\BattleTech\C#\SGS#'
OSX:
Steam: Macintosh HD > Users > [username] > Library > Application Support > Steam > userdata > [SteamID] > 637090 > remote > C#> SGS#
GOG: Macintosh HD > Users > [username] > Library > Application Support > GOG.com > Galaxy > Applications > 50593543263669699 > Storage > Shared > Files > C# > SGS#
Vanilla: Macintosh HD > Users > [username]> Library > Application Support > unity.Harebrained Schemes.BattleTech > C# > SGG#
Linux:
Steam: /home/.steam/steam/userdata/[steamID]/637090/remote/C#/SGS#
GOG: /home/[username]/.config/unity3d/Harebrained Schemes/BATTLETECH/remote/C#/SGS#/
Vanilla: /home/[username]/.config/unity3d/Harebrained Schemes/BATTLETECH/remote/C#/SGS#/
File(s) attached

Attach screenshot / video
File(s) attached

 

[AndrewT]

I see a few possible causes of this issue in there:

Counted 162 save slots

The game doesn't like having too many save slots used up. With your 64gb of memory I wouldn't have thought this would be a problem for you, but still best to delete any saves you don't actually need any more

+++ WER2 +++:
Fault bucket 2258036963936966047, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: nvcontainer.exe
P2: 1.40.3345.4032
P3: 653a1567
P4: nvapi64.dll

These crashes in your Nvidia software are not normal.

- uninstall it https://developer.nvidia.com/cleanup-tool
- reboot
- install August 2024 by fresh download https://www.nvidia.com/Download/index.aspx?lang=en-us
- reboot again
- if GeForce Experience is now running, unload it before starting the game

System Manufacturer: Micro-Star International Co., Ltd.
System Model: MS-7D25
BIOS: 1.90 (type: UEFI)
Processor: 13th Gen Intel(R) Core(TM) i7-13700K (24 CPUs), ~3.4GHz

You may have the CPU/bios hardware issue discussed here:

Victoria 3 | 12th/13th/14th Generation Intel Processors

Hello all! An update, 12th and 13th Generation Intel Processors are related to a Crash to Desktop (CTD) happening frequently, this is related to architecture changes by Intel and specifically E-cores. We are working with Intel to address these...

forum.paradoxplaza.com

FIRST please check for an updated bios. Then please implement the “Intel Default” option in it, if present.

Good luck!

 

[MechDude85]

Thank you for the help.
Sadly the problem is still ongoing. I tried it this morning and played for 10 minutes before the system crashed. I have tried to fix the Nvidia problem since July with zero success. I am totally out of ideas at this point. The clean-up tool and re-install have no effect and Geforce will not open. I get an error code 0x0003.

 

[AndrewT]

You don't mention the bios update I suggested - did you look into that?

And, since the previous posts Intel have announced yet another microcode update for these affected CPUs , which the vendors like MSI will presumably be rolling out now or soon. So keep checking with them for that.

 

[MechDude85]

You don't mention the bios update I suggested - did you look into that?

And, since the previous posts Intel have announced yet another microcode update for these affected CPUs , which the vendors like MSI will presumably be rolling out now or soon. So keep checking with them for that.

As far as I can tell my BIOS is up to date. I use AVG Driver updater and it says all my drivers are up to date. I also deleted all the save games except the one I play now. I even reset the GPU drivers.

I have to admit. I did not understand the "please implement the “Intel Default”. The post you linked to was very confusing to me.

Regardless the game still crashes after 15 of play. Thanks for trying to help.

 

[AndrewT]

As far as I can tell my BIOS is up to date.

You need to contact MSI for that update. If you have not updated it in, say, the last 2 weeks or so it will definitely need to be updated.Plus as I say another new one will be out soon, probably this month I'd say.

I use AVG Driver updater and it says all my drivers are up to date.

This issue is nothing to do with drivers.

Once the new bios is in there MAY be an "Intel default" option available in it. If so implement that option. If there is not, forget that part.