BATTLETECH - Unable to establish ComStar connection

[Nuttywalnut]

One line summary of your issue
Unable to establish ComStar connection

What platform are you running the game on?
Steam

What operating system do you use?
Windows 10 Pro - 21h1 - 19043.1415

Which version of the game are you running?
1.9.1-686R

What DLC do you have installed?
Flashpoint, Urban Warfare, Heavy Metal

Please explain your issue is in as much detail as possible.
Unable to establish ComStar connection

Have you tried verifying your files?
Yes

Steps to reproduce the issue
Launch game, try to log in to paradox

Attach DxDiag (PC), System Info log (Mac), or run sudo lshw -html > specs.html and uploaded specs.html (Linux)
File(s) attached

Attach Output Log
Windows: \Users\YourUserName\AppData\LocalLow\Harebrained Schemes\BATTLETECH\output_log.txt
Mac OS: Users >{name} > Library > Logs > Unity > Player.log
Linux: ~/.config/unity3d/Harebrained Schemes/BATTLETECH/Player.log
File(s) attached

If the game crashed, please attach the crash file with the time stamp closest to the crash.
Windows: [Steam library folder]\steamapps\common\BATTLETECH\DumpBox
For v.17 and beyond try here: C:\Users\[YourUserName]\AppData\LocalLow\Harebrained Schemes\BATTLETECH
OSX: Macintosh HD > Users > [username] > Library > Application Support > Steam > steamapps > common > BattleTech > DumpBox
Linux: [Steam library folder]/steamapps/common/BATTLETECH/DumpBox
File(s) attached

If a save game was loaded at the start of the game session, upload it. Please make sure to upload the save game with the timestamp closest to when you loaded it.
Windows:
Steam: [Steam installation folder]\userdata[SteamID]\637090\remote\C0\SGS1
GOG: 'C:\Users\USER_ID\AppData\Local\GOG.com\Galaxy\Applications\50593543263669699\Storage\Shared\Files\C#\SGS#'
Vanilla:'C:\Users\USER_ID\AppData\LocalLow\Harebrained Schemes\BattleTech\C#\SGS#'
OSX:
Steam: Macintosh HD > Users > [username] > Library > Application Support > Steam > userdata > [SteamID] > 637090 > remote > C#> SGS#
GOG: Macintosh HD > Users > [username] > Library > Application Support > GOG.com > Galaxy > Applications > 50593543263669699 > Storage > Shared > Files > C# > SGS#
Vanilla: Macintosh HD > Users > [username]> Library > Application Support > unity.Harebrained Schemes.BattleTech > C# > SGG#
Linux:
Steam: /home/.steam/steam/userdata/[steamID]/637090/remote/C#/SGS#
GOG: /home/[username]/.config/unity3d/Harebrained Schemes/BATTLETECH/remote/C#/SGS#/
Vanilla: /home/[username]/.config/unity3d/Harebrained Schemes/BATTLETECH/remote/C#/SGS#/
File(s) attached

Attach screenshot / video
File(s) attached

 

[Nicopathe]

Hi,
Same problem here, unable to login to Comstar in Battletech, despite reinitializing password.
Something wrong on your behalf Paradox !

 

[halboy]

Why can't I log into Comstar for my Battletech game?

 

[Smockotron]

Yeah - down for me too

 

[Coulbauth]

still unable to connect.

 

[fyures]

same here

 

[Xaosnik]

Hello.
Unfortunately, the last couple of days, namely February 18 and 19, I can’t connect to my account in the game
Problem look like " unable to login to Comstar"
I uninstalled the game (Steam version), installed the Paradox launcher, reinstalled the game through this launcher, but the result was the same - unable to login to Comstar.
Please, help.

 

[tyrusran]

Unable to connect to comstar, not great.

 

[Crankster]

I am unable to connect to Comstar also, hope this gets fixed soon. I am able to connect to Stellaris though.

 

[Coulbauth]

Maybe they should add a server status forum, or even just a page so we can check.

 

[Ken-Sw]

Probably nothing will happen until Monday at earliest.
This problem seems to pop up every few months - usually only takes a few days to get fixed

 

[AndrewT]

Paradox had some login issues late last week across multiple sites. Most seem to be resolved, but it now seems clear there are some remnant issues in various places.



Sorry about that! I'm sure they'll be onto it first thing Monday morning their time.

 

[gosenbach]

Sunday 2/20/2022 Still down apparently.

 

[Qhuenta]

I haven't been able to log in for a few days! I can log in to the paradox website and forums, but not through Battletech.

 

[CalcioMike23]

I"m have the same issue I can login Paradox websites just fine but the in game login getting following error Date 2/21/2022 at 4am

 

[TinyWiking]

Working on it! HBS has been informed but due to time zones we won't get an update for another few hours! Sorry about the hassle gang ><!

 

[Ken-Sw]

Back UP !!! Monday almost Noon where I am - Central time NA

 

[TinyWiking]

Back UP !!! Monday almost Noon where I am - Central time NA

Awesome stuff, got confirmation yesterday evening that the servers had been rebooted!

 

[Smockotron]

Yep, all good here! Logged in, no issues!

 

[jrhmurray]

Is Commstar offline agian?

When I try to login to the Paradox version I get an error

 

[AndrewT]

I don't have any other such reports, at present at least.

Can you test this from a different machine, or even location?