Black screen after launch

[Maelstrm]

Black screen after launch <CD version fails / Steam version works>

Loading images show with tips (hit F10 to perform screenshots) etc.
Loading finishes, screen is grey/black. Cursor is visible and can be moved. Background music plays.

Monitor connected via DVI
CD version installed, patch 1.05g

Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120330-1504)
Card name: NVIDIA GeForce GTX 460
Current Mode: 1920 x 1200 (32 bit) (59Hz)
Driver File Version: 8.17.0012.9573 (English)

Logs attached.

Please let me know if more information is required.

Thank you in advance for any assistance you can provide.

 

[Maelstrm]

I also get the following error when starting the game from the launcher. To get the game to load in the first place I have to run the ck2.exe directly.





See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.NullReferenceException: Object reference not set to an instance of an object.
at launcher.LauncherForm.ButtonFunction(Object sender, EventArgs e)
at System.Windows.Forms.Control.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ButtonBase.WndProc(Message& m)
at System.Windows.Forms.Button.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5456 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
launcher
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///D:/Games/Crusader%20Kings%20II/ck2game.exe
----------------------------------------
System.Windows.Forms
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5456 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5456 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5458 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System.Configuration
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Xml
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

 

[Maelstrm]

Just upgraded to the latest version of the nvidia video drivers (301.42) but the issue persists.

Driver File Version: 8.17.0013.0142 (English)

 

[Maelstrm]

Just installed the Steam version (note - it automatically installed 1.05g) and it worked.

 

[Maelstrm]

CD version still fails.

 

[AndrewT]

But the CD and Steam versions of 1.05g ought to be identical. Perhaps you have a faulty CD?

The Launcher problem is likely a .NET issue, visit the Windows Update site and apply all updates for .NET that it finds there.

ETA: those errors on the CD version's error.log are very ominous, haven't seen them before.

[gfx_dx9.cpp:1197]: D3DXCreateEffectFromFile failed with error: error X3539: ps_1_x is no longer supported; use /Gec in fxc to automatically upgrade to ps_2_0
error X3539: Alternately, fxc's /LD option allows use of the old compiler DLL

 

[Maelstrm]

But the CD and Steam versions of 1.05g ought to be identical. Perhaps you have a faulty CD?

The Launcher problem is likely a .NET issue, visit the Windows Update site and apply all updates for .NET that it finds there.

ETA: those errors on the CD version's error.log are very ominous, haven't seen them before.

Thing is the Steam install runs the launcher which works without issue. These are both on the same PC with no changes to patches or drivers.

 

[AndrewT]

Thing is the Steam install runs the launcher which works without issue. These are both on the same PC with no changes to patches or drivers.

Well, I really have no idea. As I said they ought to be absolutely identical, code-wise, and we've had no reports from any other customer to the contrary. So all I can think of is your CD is faulty.

Can I ask, how is it you have access to both a CD and downloaded version?

 

[Maelstrm]

Well, I really have no idea. As I said they ought to be absolutely identical, code-wise, and we've had no reports from any other customer to the contrary. So all I can think of is your CD is faulty.

Can I ask, how is it you have access to both a CD and downloaded version?

I bought the steam version (and have registered it on the forum so as you can see I have a valid license) but I heard that steam versions of paradox games had patching issues (particularly with EU3) so I borrowed the CD from a friend and went to install that. When that install failed to run I installed my steam version which worked. Maybe there is an issue with the media, no idea. Doesn't bother me too much given the steam version works and seems to have up to date patching but hopefully my error logs are helpful if others have these issues in future.

 

[AndrewT]

But the CD just installs the Steam version ... ! The only way to get a non-Steam version is to buy the GamersGate version. Either your friend's CD is bad or is a pirated copy.

The so-called patching problems with EU3 were just that applying a BETA patch to the Steam installation doesn't work, as Steam just overwrites the files back to the non-beta code. Just goes to show you should check, and not rely on things you've "heard" somewhere!