This is my second post about this bug, with my first not garnering any response. I hope that ive done everything right and included all pertinent information.
1. What platform are you using? PS5
2. What version of the game are you using? 3.9.3.131532
3. What DLC do you have installed?
ALL DLC except lithoids species pack.
4. When did this start happening? As soon as the new update for console came through that was supposed to introduce the text to speech feature.
5. Can you replicate it, if so, please explain how:
A) Have your Playstation 5 system and game language set to English US. A fresh reinstall was also done and I recommend to as well, to show the error happens regardless.
B) Enable text to speech in the settings and confirm that it says it is on.
C) Load into a game and press the indicated "R3" button/stick to attempt enabling text to speech.
D) You will not hear anything come from the game, you may see the audio symbol appear indicating it should be enabled, but you will not hear any of the speech being read. I have not heard it once.
Sidenote: ive also confirmed my PlayStation system software is upto date and have no issues apart from this.
6. Does this happen on all saves or just specific ones? All saves
7. What steps have you taken to try and solve this yourself (reinstall, Google error code etc)
As previously stated I have both renstalled the game and tried disabling dlc but to no avail. I have made sure my language details match exactly what has been stated by a previous moderator. My system is set to English US, even my PSN profile is set to English US. It was originally UK English, but I changed it and deleted any trace of UK English from my console. Ive asked other UK PS5 players and it seems they are encountering the same issue.
I have done everything I can to get this access feature to work and I am certain it must be bugged. As a gamer with accessibility needs, this was a feature I was massively excited for, so I do hope for a speedy resolution.
.
Thank you for taking the time to listen and respond, I hope you have a good day.
1. What platform are you using? PS5
2. What version of the game are you using? 3.9.3.131532
3. What DLC do you have installed?
ALL DLC except lithoids species pack.
4. When did this start happening? As soon as the new update for console came through that was supposed to introduce the text to speech feature.
5. Can you replicate it, if so, please explain how:
A) Have your Playstation 5 system and game language set to English US. A fresh reinstall was also done and I recommend to as well, to show the error happens regardless.
B) Enable text to speech in the settings and confirm that it says it is on.
C) Load into a game and press the indicated "R3" button/stick to attempt enabling text to speech.
D) You will not hear anything come from the game, you may see the audio symbol appear indicating it should be enabled, but you will not hear any of the speech being read. I have not heard it once.
Sidenote: ive also confirmed my PlayStation system software is upto date and have no issues apart from this.
6. Does this happen on all saves or just specific ones? All saves
7. What steps have you taken to try and solve this yourself (reinstall, Google error code etc)
As previously stated I have both renstalled the game and tried disabling dlc but to no avail. I have made sure my language details match exactly what has been stated by a previous moderator. My system is set to English US, even my PSN profile is set to English US. It was originally UK English, but I changed it and deleted any trace of UK English from my console. Ive asked other UK PS5 players and it seems they are encountering the same issue.
I have done everything I can to get this access feature to work and I am certain it must be bugged. As a gamer with accessibility needs, this was a feature I was massively excited for, so I do hope for a speedy resolution.
.
Thank you for taking the time to listen and respond, I hope you have a good day.
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