Can not launch Stellaris through Steam or directly through file

[Arcadium7]

I updated to Windows 11 and now I can no longer play Stellaris.

The Paradox Launch displays an error message "A launcher update has failed. The action failed because we could not fetch metadata about this resource. This means our servers are having hiccups or your Internet connection is not stable enough.

I have tried everything:

1. Reinstall the game and launcher
2. Running as admin
3. Allowing through my firewall
4. Completely turned off my firewall and anti-virus.

I'm going crazy, I just want to play the game.

Can't attach my logs cause your system is flagging my message as spam if I do.

 

[Arcadium7]

Attached are my logs

 

[AndrewT]

Running as admin

Undo this, as that causes separate problems of its own.

You've attached launcher logs only, but since you get this problem running stellaris.exe (which bypasses the launcher) it cannot be a launcher issue.

What exactly happens when you run stellaris.exe ? You won't be getting the launcher error you mentioned, of course.


DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/Stellaris/settings.txt and pdx_settings.txt .
From your Documents/Paradox Interactive/Stellaris/logs/ folder, attach here system.log , error.log , exceptions.log

 

[Arcadium7]

I turned off "run as admin"

I'm having issues with the installer and stellaris.exe, but just focusing on stellaris.exe, it crashes as soon as I run it (screenshot attached).

DXDIAG attached -- also FYI, this is a completely clean install of Windows 11 with all drivers and updates installed. No issue running other games (even Prison Architect)

I'm not seeing any folders under Documents/ attached is a screenshot of all my "Paradox Interactive" folders on my computer

 

[Arcadium7]

I did find an App Crash file from windows, it is a .wer so I saved it as a .txt so I could attached it

 

[AndrewT]

This is the probable cause of your launcher problem

2022-05-23 19:24:43 [repository] [WARNING] Error in response: Get : signing TTL received is too close to current time (threshold of 60 sec)

This error means your computer is not on good internet time, which confuses our servers. Go into the Date&Time control panel and make sure Set Time Automatically is ON. Then hit the Sync Now button. Then run the game again, the launcher will probably update itself now.


But I see no good clue why stellaris.exe is failing. Please Install ALL these Microsoft modules:

Download Microsoft Visual C++ 2010 Service Pack 1 Redistributable Package MFC Security Update from Official Microsoft Download Center

A security issue has been identified leading to a vulnerability in MFC applications that are built with Visual Studio 2010 and ship the Microsoft Visual C++ 2010 Service Pack 1 Redistributable Package.

www.microsoft.com

And run the x86 and x64 installers there.

Download Microsoft Visual C++ 2015 Redistributable Update 3 RC from Official Microsoft Download Center

This update is the latest in a cumulative series of feature additions and bug fixes for Microsoft Visual C++ 2015 Redistributable.

www.microsoft.com

And run the x86 and x64 installers there.

Download DirectX End-User Runtimes (June 2010) from Official Microsoft Download Center

The Microsoft DirectX® End-User Runtime installs a number of runtime libraries from the legacy DirectX SDK for some games that use D3DX9, D3DX10, D3DX11, XAudio 2.7, XInput 1.3, XACT, and/or Managed DirectX 1.1. Note that this package does not modify the DirectX Runtime installed on your Windows...

www.microsoft.com

(run dxsetup.exe after extracting this download to its own folder anywhere on your computer)

THEN go here:

Latest supported Visual C++ Redistributable downloads

This article lists the download links for the latest versions of Visual C++ Redistributable packages.

support.microsoft.com

And run the x86 and x64 installers there.


Then run this Windows repair tool:

Use the System File Checker tool to repair missing or corrupted system files - Microsoft Support

Describes how to use the System File Checker tool to troubleshoot missing or corrupted system files in Windows.

support.microsoft.com

Good lluck!

 

[Arcadium7]

I mostly fixed the issue with the launching by setting my computer time to automatic (still some issues but I can work around them).

I had all the modules installed, I double-checked all of them. I updated DirectX. I ran the repair tool, no issues.

I still could not run Stellaris without it immediately crashing. I uninstalled my Steam version and installed it through the Paradox Launcher. Still the same issue.

 

[Arcadium7]

I ended up reinstalling Windows 10 and it works now...