About the "24+ FPS is too low" and it is "bad performance" issue:
It is not bad performance and not too low. If it gets below 20 FPS than it is bad performance. 24 FPS is what a human eye sees as fluid and you watch the films in the cinema with 24 FPS – do you go to cinema again and again to see bad performance and horribly low FPS?
Where you need a higher FPS are mainly the action games, particularly if you play them in multiplayer.
Generally our aim was to set the game to 24+FPS, of course after the graphical settings have been set to the specific hardware (this is what the Auto Setup does – it also recognizes other issues like driver problems and such, so if you think that the auto setup has set you lower results than your hardware would deserve, there are most likely some problems in your rig that you should find)
About the "30 FPS cap" issue:
Again, there is no FPS cap in the game on our test rigs in the developer office we can easily get around 50-60 fps both in battles and on the campaign map.
However, Vsync can cause things like that. If you have problems with the FPS you should turn it off in the game and you have to make sure it is not forced by your graphics card driver. You can check it in the Catalyst Control Center (ATI/AMD) or the Nvidia Control Panel.
Btw, the Ambient Occlusion option also lowers performance, so if you want to increase the FPS you get you might want to turn it off.
About the Win 7 64bit comments:
The first King Arthur game and the King's Crusade both used the same basic technology, there we had problems with how the 64 bit operating systems handled the memory and it caused crashes in those games.
King Arthur II, on the contrary, is built on a completely new technology, basically it was written for Windows7 64bit systems, there is where it runs best. Both our studio and the hardware test lab have tested the game on plenty of Win7 64 bit systems, so it cannot be the cause of the problem for you guys.
And our questions and answers to you one by one:
Code:
[u]@alex0809[/u]
Please let us know how many FPS you have exactly in the game.
From your later posts it seems you have a constant 28-31 FPS – as I said above that is a normal performance in our opinion.
If you want to increase FPS, run the game with the settings that Auto Setup sets for you, you can change back to your native resolution though, the remaining options are what really matter.
Make sure you have Vsync turned off both in the game and in the Nvidia Control Panel as well (it can force it on the game even if you turn it off in the game menu).
[u]@Anon052[/u]
Yes, 10-20 FPS is low. Is that what you get with using the settings Auto Setup set for you?
If not, please let us know how many FPS you have with that.
From your DxDiag we only see that you have a 6800 series graphics card – could you tell us exactly which card it is in the series?
The performance you wrote down is bad anyway, so we'll try to find the solution.
Only problem is that with our 6870 and 6850 cards the game runs well and we got a much better performance with those.
[u]@Nudz[/u]
Your rig is a big monster :) On that the game should run like a charm.
Could you tell us exactly how many FPS do you get in the game both with your preferable graphics settings and with the Auto Setup settings?
For us the game runs well on weaker rigs (one 6970 card) with max settings.
[u]@Rastyl[/u]
From what you said it seems the game runs on your rig with about 2-3 FPS. Is that correct?
Could you let us know exactly how many FPS you get and exactly which graphics card you have?
From the 5800 series we also have several cards, on most of them we tested the game in the hardware test lab but we didn't experience this problem.
[u]@derdree[/u]
With your config 15-25 FPS is indeed bad performance.
We had feedback on the Steam forums from [i]Dungeoncrawler[/i] who also had similar problem with SLI and/or dual monitors: http://forums.steampowered.com/forums/showpost.php?p=28317742&postcount=23
Try what he says and make sure to turn Ambient Occlusion and Vsync off in the game menu and check the Nvidia Control Panel too. Let us know what happened.
[u]@acare84[/u]
Could you tell us exactly how many FPS do you get in the game both with your preferable graphics settings and with the Auto Setup settings?
We have tested King Arthur II on two very similar configs and on those the game runs well.
We will try to find out what causes the issue, but as of now based on your DxDiag we cannot tell what it is.
Try turning off Vsync and Ambient Occlusion in the game and don't forget to check the Nvidia Control Panel too.
[u]@thesword88[/u]
Sometimes there are problems with SLI support in DX11 – we're looking for the cause of this and we'll fix it.
In the meantime please try it under DX9, there the SLI should speed up the game.
With a 470 card we get a constant 25-30 FPS with high settings, we hope that with DX9 your performance will be better.
Hopefully in the next patch we will be able to fix this.
[u]@TheDeadeye[/u]
With what settings do you have exactly what FPS? Please let us know.
We received your email but we need to know more about the settings you use and the FPS you get.
[u]@Ryofu[/u]
With what settings do you have exactly what FPS? You should have 24+ FPS with [u]medium[/u] settings (based on your hardware).
[u]@Steelphoenix[/u]
With what settings do you have exactly what FPS?
You should be able to run King Arthur II with 24+ FPS on [u]low[/u] settings (based on your hardware) and bearable performance on medium settings.
[u]@JamesX[/u]
As I said above, Vsync can maximize the FPS to 30, if you turn that off you will probably have better performance.
As we see it, a build that runs with 28-30 FPS doesn't need to be fixed, for an only single-player strategy game we never aimed to get a stable 60 FPS, instead we decided to concentrate on the graphics.
[u]@GADefence[/u]
With what settings do you have exactly what FPS?
The GPU usage stats are very interesting, with what or how did you measure that?
On 4 core processors King Arthur II is heavily GPU limited, it indeed should load it to a higher extent.
Could you share here your DxDiag using the code tag?
[u]@MatBerron92[/u]
Try the run as admin fix and if it does not help do as suggested above: run KingArthurII_AutoSetup.exe and use the settings you get there.
Make sure you turn off Vsync both in the game and in the Catalyst Control Center or the Nvidia Control Panel.
You may also turn off Ambient Occlusion. And if you want further help, please share here your DxDiag using the code tag.
Please also let us know about how many FPS you get exactly in the game with what settings.
Thanks for all the DxDiags and FPS counts and the many info you shared with us, we really appreciate your help

I do hope that together we can find a way to achieve what we both want desparately: happy players
Cheers!