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I was more reffering to the fact that you did not read the sticky thread called "You must read this BEFORE posting in this forum."
Glad you got your problem sorted out and can now play the game, thank-you for all your compliments and kind words, it makes me taking my time to help you that much more enjoyable.
At this point I think you should e-mail your problems to Support@Paradoxplaza.com,
As I apparently give no real help, maybe you have better luck with them.