Can't Get Stellaris to Load for a second session after getting Overlord

[HerrBaer]

I just purchased overlord yesterday, was able to do a single play session and since, I can't get the game to load. It opens, but when it gets to 30-33%, it just closes itself. No errors, no prompts, no nothing. I've tried disabling all mods. I've tried re-validating the local game files. I've tried rebooting (multiple times). I've tried playing with Steam in offline mode. No dice.

I've never seen this issue before where the game won't load at all.

 

[MordridBlack]

Even without it giving you an error or prompt, it should still create a log file

you can then attach said file to this post and then one of the community team can try and figure out what caused it


This is the path you need to follow:

Documents/Paradox Interactive/Stellaris/logs

and then just find the error.log file that matches up to when the crash happened

 

[HerrBaer]

Even without it giving you an error or prompt, it should still create a log file

you can then attach said file to this post and then one of the community team can try and figure out what caused it


This is the path you need to follow:

Documents/Paradox Interactive/Stellaris/logs

and then just find the error.log file that matches up to when the crash happened

Thanks for giving me a place to look! There are quite a few items in the error log when I have mods enabled, but when I un-select them all, there's just this one:

[11:29:44][virtualfilesystem_physfs.cpp:1202]: Could not open file: shadercache/dx9/vs_3_0/0100000074220000B968C501.bin, error: not found

 

[HerrBaer]

I've also tried re-installed Direct X and new Nivida drivers, but the same error is showing in the logs when I try to load the game.

 

[AndrewT]

Please do a full **clean** re-install:

- move any valued save games elsewhere, and user_empire_designs.txt from /Documents/Paradox Interactive/Stellaris/ if you have made any custom empires or races.
- "uninstall" in Steam-Stellaris
- manually delete both the Steam/SteamApps/common/Stellaris AND Documents/Paradox Interactive/Stellaris folders
- re-install game in Steam, run a Steam Verify when done.
- add stellaris.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test

In particular you need to make sure there are no files or folders left under either the Steam Stellaris or Documents Stellaris locations, before installing again.

If that doesn't help:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/Stellaris/settings.txt and pdx_settings.txt .
From your Documents/Paradox Interactive/Stellaris/logs/ folder, attach here system.log , error.log .

 

[HerrBaer]

Thank you for your steps. They resolved the issue (I was able to open the game twice in a row). It looks like the re-install after manually deleting the two Stellaris folders did the trick. Thanks again!