Can't play Vic3

[Jeankazuhiza]

I just bought Victoria 3 (normal edition, not special), happens that i wanted to play but appears this error.

What i have to do?

EDIT: Reporting right away

 

[AndrewT]

Have you checked that your CPU has AVX ? If it does not, the game will never run on this machine and you should seek a refund from where you bought it.


If you're not sure what you have, DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/Victoria3/pdx_settings.json .
From your Documents/Paradox Interactive/Victoria3/logs/ folder, attach here system.log , error.log , exceptions.log

 

[Jeankazuhiza]

Sadly, i don't think i can get a refund since i bought both Vic3 and VoP in Steam, well i guess i have to wait until i get a great machine so i can play it.

Anyway, thanks for replying just to make sure, here's the DxDiag and PDX settings you asked.

 

[AndrewT]

Yep, that's the problem alright I'm afraid!

However Steam will refund you if you apply with 2 weeks of purchase, and have less that 2 hours under "You've Played" in your Steam Library for the game.

 

[Rubickey]

Have you checked that your CPU has AVX ? If it does not, the game will never run on this machine and you should seek a refund from where you bought it.


If you're not sure what you have, DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/Victoria3/pdx_settings.json .
From your Documents/Paradox Interactive/Victoria3/logs/ folder, attach here system.log , error.log , exceptions.log

Hello,i got the same problem,but i definitely sure that my CPU has AVX. Here's my attached files(btw, i couldn't find the 'exceptions.log' in that folder).Would you please help me check my logs and solve the problem? thx

 

[AndrewT]

Hello,i got the same problem,but i definitely sure that my CPU has AVX.

In that case your problem is unrelated to the topic of this thread. In future please start your own thread, thanks.

Your problem is in your nVidia driver or card:

+++ WER0 +++:
故障存储段 LKD_0x141_Tdr:6_IMAGE_nvlddmkm.sys_Ampere_3D，类型 0
事件名称: LiveKernelEvent

Your driver is a year old so do a clean update:

- uninstall it and all other nVidia software
- reboot
- install the latest https://www.nvidia.com/Download/index.aspx?lang=en-us
- reboot again

If that doesn't help, attach new copies of all those files. Thanks.