Cities Remastered PS5 - game crashes when trying to save a game with more than 16mb of size

[EdsonSnow]

Information​

I have disabled all mods​

Yes

Required​

Summary​

Cities Remastered PS5 - game crashes when trying to save a game with more than 16mb of size

Expected Result​

I expected the game to save normally

Actual Result​

the game crashes and sends me to the Playstation Report error screen to send them a report, and the file remains the last one before trying to save

Steps to reproduce​

I was bulding a city on a save that had 15.93mb of size, after I did some work and placed some buildings and roads I tried to save and the game crashed. After some research I found out that our friends at xbox S/Xhave the same issue. I have 25 tiles enabled.

Platform​

PlayStation 5

Game Version​

The latest one available

Optional​

Tags​

Attachments​

 

[AndrewT]

That bug was fixed some time ago:

Cities: Skylines Remastered Console Hotfix - 16/05/2023

To resolve incorrect save game sizes on PS5 you need to open the previous save files and resave them in the same save slot to correct the issue with their save file size. Fix for the save game issue [PS5/XSX] Locked investments are placed in...

forum.paradoxplaza.com

BUT:

To resolve incorrect save game sizes on PS5 you need to open the previous save files and resave them in the same save slot to correct the issue with their save file size

 

[shalin8th]

Can confirm the bug was NOT fixed on xbox series s. I uninstalled and reinstalled the game post the update, created and saved only one new city and still experience the save error even below 16 mb file size. What's more is that after spending many hours on this one city, not only did the save error pop up but after shutting down the xbox the entire save file is now corrupt and lost (screenshot attached).

Lesson learned on buying this product on a second class citizen platform.

What is process to appeal for a refund?

 

[AndrewT]

Refunds can only come from the store you bought the game from, so I guess the Xbox store in your case.

 

[PedsNotCims]

That bug was fixed some time ago:

Cities: Skylines Remastered Console Hotfix - 16/05/2023

To resolve incorrect save game sizes on PS5 you need to open the previous save files and resave them in the same save slot to correct the issue with their save file size. Fix for the save game issue [PS5/XSX] Locked investments are placed in...

forum.paradoxplaza.com

BUT:

I had the same issue recently on PS5, and it seems that it crashes when trying to do the autosave when the save is exactly 16MB. At the time of the crash, my main save was at 15.99MB as reported in the save manager. Loading that save and letting it run briefly until autosave kicked in made the game crash every time when autosave tried to save. After plonking down some random buildings and roads inside that 10 minute period and manually saving which bumped up the main save size up to 16.05MB, auto save worked fine and had not had a crash since. Still a bug, but a workaround if needed

 

[EdsonSnow]

That bug was fixed some time ago:

Cities: Skylines Remastered Console Hotfix - 16/05/2023

To resolve incorrect save game sizes on PS5 you need to open the previous save files and resave them in the same save slot to correct the issue with their save file size. Fix for the save game issue [PS5/XSX] Locked investments are placed in...

forum.paradoxplaza.com

BUT:

Guys this worked to a saved file that I had there of a scenario that was over 81mb of size, after that I did it to my normal city save files. It did not change the size, so i played a bunch and made sure to build a lot of stuff, saved again with 16.65mb and this time it did not crash. So, do what they say here, but when you get close to 16mb, build like two huge neighbourhoods before you save so you pass the 16mb mark to save