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liquience

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Dec 13, 2022
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Describe your issue
Crash to desktop during loading save game

What is your game version?
1.16.1-f2

What expansions do you have installed?


What mods are you using?
Lots, but only ones that are confirmed working with Hubs & Transport.

Please explain your issue is in as much detail as possible.
Was loading my save and it crashed hard. I'm attaching the relevant files.

Can you replicate the issue? If yes, please explain how you did it.
No, restarting the game and reloading the same save (no changes) worked correctly

Attachments File(s) attached
 

Attachments

  • 2023-05-08_093940.zip
    1,1 MB · Views: 0
Upvote 0
As usual with this crash, you have run out of memory.

Error occurred at 2023-05-08_094128.
D:\SteamLibrary\steamapps\common\Cities_Skylines\Cities.exe, run by naim.
71% memory in use.
32698 MB physical memory [9480 MB free].
41719 MB paging file [4503 MB free].
134217728 MB user address space [134188025 MB free].
Read from location 00000000 caused an access violation.


Try increasing your page file manually. Set initial size and maximum size to 64GB (64000MB for purpose of page file)

If that fails, then try attaching your output_log.
 
Though to be honest, if they have 32GB RAM and are running out of memory, that likely means they need to unsubscribe to some assets.

EDIT: Or they are running some other memory-intensive apps at the same time.
 
Ah, I missed the last line.. He said. "No, restarting the game and reloading the same save (no changes) worked correctly"

So it was likely other things may have been loaded, or he tried hot loading another saved game without exiting the game, so it crashed on him. He may have closed other apps at the same time.

but it sounds like a non-issue since he couldn't replicate it.

I just assumed he could replicate it, or he wouldn't have posted anything, since it is working, except the one time.