• We have updated our Community Code of Conduct. Please read through the new rules for the forum that are an integral part of Paradox Interactive’s User Agreement.

paulja1216

Recruit
Jan 25, 2023
1
0
Describe your issue
Game will not launch

What is your game version?
Newest Version

What expansions do you have installed?
After Dark, Snowfall, Natural Disasters, Mass Transit, Green Cities, Industries, Sunset Harbor

What mods are you using?
None

Please explain your issue is in as much detail as possible.
When trying to launch the game it crashes. Giving me the error: "The game appears to have crashed or terminated unexpectedly (exit code 3221225477). The issue may be solved by verifying the integrity of your game files and deactivating any mods. If you are using Windows, you may also need to install Visual C++ Redistributable and .NET Framework."

I have updated all my drivers, uninstalled and reinstalled the game, and tried some other workarounds using the forums here.

Can you replicate the issue? If yes, please explain how you did it.
Every time I press play.

Attachments File(s) attached
 

Attachments

  • error.log
    27,9 KB · Views: 0
  • output_log.txt
    15,7 KB · Views: 0
  • crash.dmp
    100,4 KB · Views: 0
Upvote 0
You almost certainly have the Citrix Workspace problem.

Please see this thread on that, there's a link to a workaround too:


All the best!
 
What if you're getting this error but don't have Citrix Workspace installed?
Then you have a different cause for a different problem, and should (as always) start your own thread. Thanks.