CK II - Game crashes when "Loading Graphics"

[Seillem]

One line summary of your issue
Game crashes when "Loading Graphics"

Game Version
3.0 (PXTU)

What expansions do you have installed?
All of the above

Do you have mods enabled?
No

Please explain your issue is in as much detail as possible.
Since the update everytime I start the game it crashes when reaching Loading Graphics in the loading screen. The music stops for a moment, then continues and then I am back on my Desktop, with the game completely closed.
The Error log says: [virtualfilesystem.cpp:711]: Could not open file: gfx/flags/flagfiles_0.tga, error: Access is denied.

I have already verified the integrity of the game files and did several re-installs with a complete de-installation. I even turned off my antivirus as it seems this helped some people with the same problem.

Steps to reproduce the issue.


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[AndrewT]

Not a game bug so moved.

 

[AndrewT]

The Error log says: [virtualfilesystem.cpp:711]: Could not open file: gfx/flags/flagfiles_0.tga, error: Access is denied.

I have already verified the integrity of the game files and did several re-installs with a complete de-installation. I even turned off my antivirus as it seems this helped some people with the same problem.

This is certainly an antivirus problem. Many AV apps don't really get disabled when you think you have done that, they are made deliberately hard to disable as that is the first thing that malware tries to do!

Whichever one you use add ck2game.exe to its exceptions list/whitelist. If still no good, Use Notepad to make a new text file called userdir.txt in the Steam CK2 folder where ck2game.exe is. In that file place a single dot, save and exit. This tells the game to write the user files right there instead of under Documents.

 

[Seillem]

Thank you AndrewT, adding userdir.txt worked.

 

[AndrewT]

That means your AV app was almost certainly getting in the way, FYI.

 

[Caeser Augustus]

I have been having the same issue. I tried the userdir solution, but it still crashes when loading. The only difference is that the music doesn't cut beforehand.

 

[AndrewT]

I have been having the same issue. I tried the userdir solution, but it still crashes when loading. The only difference is that the music doesn't cut beforehand.

If this things suggested in this thread did not help you - you don't mention them either way - please start your own thread with full problem details and history.