Confirmed CK III - Can't start the game

[The Wound Man]

Short summary of your issue
Can't start the game

Game Version
1.6.0

What OS are you playing on?
Windows

What platform are you using?
Steam

What DLC do you have installed?
Royal Court,

Do you have mods enabled?
No

Have you tried verifying your game files (Steam only)?
Yes

How much "pain" is this causing you?
10

Please explain the issue you experienced in the most condensed way possible
Game won't start (continue and new game). Verifying game files doesn't help. VC redist and Net. up to date. All DLC installed.

Please explain how to reproduce the issue


Is there anything else you think could help us identify/replicate the issue?


I have attached a save game
No

Upload Attachment
File(s) attached

 

[YetiBandito]

Getting quite a few reports on Discord about this.

 

[klanker]

Thank you for the report.

Please attach your Documents/Paradox Interactive/CK3/pdx_settings.txt to this thread.
From your Documents/Paradox Interactive/CK3/logs/ folder, attach here system.log , error.log , exceptions.log.

 

[The Wound Man]

Attached pdx_settings.txt system.log and error.log
Exceptions.log does not exist

 

[klanker]

Thank you for those files. system.log shows that you have the previous version (1.5.1) installed.

Please verify your game files on steam (Right click on the game -> Preferences -> Local Files) and if that doesn't help:

1. Move any valued save games elsewhere
2. "Uninstall" in Steam
3. Manually delete both the Steam\SteamLibrary\steamapps\common\Crusader Kings III AND Documents/Paradox/CK3 folders (think you may have missed the first part here)
4. Re-install game in Steam, run a Steam Verify when done.
5. Start the game with no mods active and no launch command

In particular make sure there are no files or folders left under either the Steam CK3 or Documents CK3 locations, before installing again.

 

[GuidoDiRomano]

Got the same issue. Here is the files but exeptions.log, which I cannot find.

 

[DeltaCortis]

have the same issue. Tried uninstalling deleted everything and reinstalled and it still dosnt launch at all. No error log since the game dosnt actually launch so its just not there.

Reverted to the previous version and that still works with no problems.

 

[klanker]

Thank you all for your reports. We are currently investigating the issue.

There is a possibility that since 1.6.0 release has unlocked Garments of Holy Roman Empire for everybody, the steam itself needs to be restarted to register the change of DLC ownership.

 

[The Wound Man]

Thank you for those files. system.log shows that you have the previous version (1.5.1) installed.

Please verify your game files on steam (Right click on the game -> Preferences -> Local Files) and if that doesn't help:

1. Move any valued save games elsewhere
2. "Uninstall" in Steam
3. Manually delete both the Steam\SteamLibrary\steamapps\common\Crusader Kings III AND Documents/Paradox/CK3 folders (think you may have missed the first part here)
4. Re-install game in Steam, run a Steam Verify when done.
5. Start the game with no mods active and no launch command

In particular make sure there are no files or folders left under either the Steam CK3 or Documents CK3 locations, before installing again.

Clean reinstalling have not fixed the issue. No logs exist.

Edit:
Nope. Restarting Steam doesn't change anything neither.

 

[GuidoDiRomano]

I already had Garments of Holy Roman Empire as a part of pre-order, also already restarted Steam and PC a few times.

 

[cristofolmc]

I have the same issue. The Game wont launch in the launcher so i can't play. Other PDX games launch fine so...

 

[GuidoDiRomano]

Can confirm that version 1.5.1.1 works completely.
Also, if current version is opened from the Binaries folder, it crashes with no error, for a second appearing in the Task Manager.

 

[klanker]

Did your crash left a ctd folder in Documents/Paradox Interactive/Crusader Kings III/crashes? If so, please attach it

 

[GuidoDiRomano]

Alas, the folder Crashes is empty.

 

[Wookie1]

Just adding to the others here that I'm also having the same issue and restarting steam, verifying game and reinstalling the game + the programmes mentioned in the error message has not worked. My crashes folder is also empty.

 

[MoROmeTE]

Same problem here, rolling back to previous patch runs the game, no way to make Fate of Iberia run, no CTD folder.

 

[D.Knight]

Same.

 

[ulriquinho]

Same. No files to upload. I uninstalled, deleted all folders and reinstalled. Made sure window was up to date. Uninstalled every mod. It's as clean of a game as it can be and it still won't launch.

 

[Anonymous01]

Is it a Windows 10 issue?

 

[cristofolmc]

It's such a pity. I hope it gets fixed soon or I'll have to refund the DLC if i cant play it. I was so hyped for it