Confirmed CK III - Continually Disconnected from Paradox Plaza, Can't Play Multiplayer

[Muir_of_Astora]

Short summary of your issue
Continually Disconnected from Paradox Plaza, Can't Play Multiplayer

Game Version
1.3.2 - Multiplayer Improvements Beta Branch

What OS are you playing on?
Windows

What platform are you using?
Steam

Do you have mods enabled?
No

Have you tried verifying your game files (Steam only)?
Yes

How much "pain" is this causing you?
10

Please explain the issue you experienced in the most condensed way possible
When trying to join a multiplayer game, sometimes I cannot even connect to friends. When I can, I am almost immediately disconnected. When returning to the main menu it shows that I've been disconnected from Paradox Plaza and must log in to access multiplayer.

Please explain how to reproduce the issue
Everytime I connect to a multiplayer game I am timed out of my paradox account and removes me from the game.

Is there anything else you think could help us identify/replicate the issue?
N/A

I have attached a save game
No

Upload Attachment
File(s) attached

 

[Countess of Bohemia]

Hi Muir_of_Astora,

Thank you for your report. To identify the issue further, we will need some more information. Please provide:

1. Your logs folder
2. Internet speed
3. Exactly what happened in-game when you got logged out

Thanks a lot!

 

[Muir_of_Astora]

1. I've attached the multiplayer log below. Should I upload more than just that, and if so, what would be the best way to do so. I also could get the logs from my friend who is suffering the same issue. We play from the same house.
2. Download speed is usually around 25mb to 30mb, Upload speed is 5mb.
3. There's no one event that causes it, typically it's happening while we're in ruler designer trying to set a game up, but the same error will happen if we start the game quickly and just let it run for a bit.

Let me know if there's anything else I can provide to be helpful!

 

[Countess of Bohemia]

Thanks so much for you answer! I'll add the issue to our database. In the meantime, if you could provide your friend's multiplayer logs, that would be great - I'll attach it to the issue

 

[Muir_of_Astora]

Here is the mutliplayer log from the friend experiencing this same issue, and we play from the same internet connection.

I also have a third friend we have tried connecting too but he said he hasn't had any issues, and it's always us who disconnects. Would it be beneficial to get his logs as well, or will the logs of mine and the friend having the issue suffice?

 

[Countess of Bohemia]

No worries, the log files you provided should be enough. If there's anything more we need, I will let you know

 

[Muir_of_Astora]

No worries, the log files you provided should be enough. If there's anything more we need, I will let you know

Hey, just wanted to update that I tried today after reading the dev diary about some changes to the multiplayer beta branch, but we're encountering the same issues.