• We have updated our Community Code of Conduct. Please read through the new rules for the forum that are an integral part of Paradox Interactive’s User Agreement.

Mrhappyzetsu

Recruit
Sep 8, 2023
2
0
i have tried all the fixes that i can find and nothing works the game just loads a white screen and then nothing it shuts off i really want to play this game and im not tech savei enough to give any more then what i have typed here sorry. also i can not find the settings.txt file i keep seeing all the help chats plus this is the updated steam not the old steam i see in all the old chats.
 
Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-CK2
- manually delete both the Steam/SteamApps/common/CK2 AND Documents/Paradox Interactive/CK2 folders - In particular make sure there are no files or folders left under either the Steam CK2 or Documents CK2 locations, before installing again.
- re-install game in Steam, run a Steam Verify when done.
- add ck2game.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.

THEN Right click on ck2game.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.

Edit Documents/Paradox Interactive/CK2/settings.txt to say:

refreshRate=60
fullScreen=yes
borderless=no

vsync=no


IF that doesn't help:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/CK2/settings.txt
From your Documents/Paradox Interactive/CK2/logs/ folder, attach here system.log , error.log .