I'd put this thread from the CS1 forum up as an exemplar:
The Communities love/hate relationship with Cities: Skylines.. It has all the common elements of this forum, like complaints about fundamental issues seemingly being ignored, lack of progress on bug fixes, complaints about people being mean to the devs, etc, and includes Mariina's earlier version of "maybe this game isn't for you" and my response to it. For context, in my search for a worthy successor to SC4, the "two lots of 'what were they thinking?'" refers to SimCity 2013 and Cities XL, and the "tantalisingly close" of course is CS1. You probably won't need to read it all, just the first couple of pages should make you feel right at home.
As I started playing CS1 more than 4.5 years after its release and immidiately with mods, this is for me first time I have experince with CO game after its release. So your link puts things to the different perspective for me.
...Post release CS2, CO was insanely out of touch and intoxicated with their success (looking at their financials it was) and was thinking that the problems of CS2 was the same as CS1: toxic players looking to stir the pot. ...
This is one way hot to look at it. Hope you do not mind I will share mine, which maybe slightly differs from yours...
It looks like that with every single game CO ever released, their ambitions far exceeded their capabilities at that moment. Where after the game was released, the CO continuously tried to improve the game and grow along the way. Sometimes they did a little bit better (CIM1, CS1), and sometimes a little bit worse (CIM2).
With CS2 it is the same, the CO envision far superior game than its predecessor and as always their capabilities are not at proper level so they could deliver. If the history will repeat itself, the CO’s capabilities will grow along the way as they would be working on CS2 and game will be improved on very slow, but steady pace. The game will never be completely polished as the CO will reach the point, where it no longer makes sense to continue work on the game from financial perspective and they will move on another game, which would be again envisioned as far superior than its predecessor.
Basically, CO is challenging themselves with every single game and that is something I can admire.
HOWEVER,
If the developer is challenging themselves, it should not be done at customers expense as CO is doing. A lot of customers don’t know the history and details, but they should not be punished for it. If any developer is releasing a game as finished product, it should be finished. In the case the developer decide, for whatever reason, to release game sooner, they have to put “early access” sticker on it and warn their customers, that the road ahead would be very bumpy. For all I care, they can even release early access game for full price as customers can decide if they are willing to buy unfinished product or not.
After three released game, where it seems that it was always the same, CO should already known better and I am questioning the motives behind releasing CS2 as finished product.
In the case CS2 was released as Early-access game, I would not be so blind to pre-order it (I learned my lesson here). But I would also not buy it at least a year or maybe two after the CO's EA release, where I believe a lot of customers would do the same thing. And yes,I believe that there would be a lot less heat in the forum, but also a lot less money in CO’s pocket…
You can argue that my speculation is wrong and I am to hard on the CO, but look at this forum, look at the review, the majority believe the decision CO and PDX did was only money driven. Sad part is, if this is not true, a lot of problems could be easily avoided.