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lord_belli

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Feb 9, 2019
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Integrity​

I have verified my game files (on Steam)​

Yes

I have disabled all mods​

Yes

Required​

Summary​

Computer crashes

Description​

I was just scrolling through the wiki and had the game opened in the background, then suddenly my PC shut down and restarts. This happened to me twice in the last days and every time it happened I had the game opened in the back. It might be possible that the game is the cause because normally I do not have it running in the background all the time and there has never an error occured in the last months. BUt myabe it is just because of Windows who knows...

Steps to reproduce​

start game and let it run on pause in the background for some time

Game Version​

1.6.2

OS​

Windows

Additional​

Bug Type​

Other

Save Game​



Attachments​



Player Pain​

1

 
This can either be caused by a system error (Blue Screen Of Death) or a power problem (where your power supply is asked to supply more than it can deliver. Modern power supplies shut down to prevent permanent damage in such a case).

To determine which it is, we need to disable automatic rebooting when a BSOD occurs. Right click on the start menu, select Settings. Then, in the settings app, select Info (it's the bottom one in the left side panel). Then, at the right hand side there should be (by default in blue text) a clickable entry called "System info" (all this is assuming you have Windows 10 as OS).

In the System panel that now appears, select "advanced system settings" in the left hand side (it's the bottom entry, and has a blue/orange shield next to it). A new dialog box appears. In the Startup and Recovery pane (the bottom one of the 3 you see) press the "Settings" button. And in the box that now appears, uncheck the "Automatically restart" check box. Press "Ok" to confirm.

After this change, whenever a BSOD error occurs, it will remain on screen and you have to manually restart your system to get past it. But it will allow you to see what is on that screen. Which is usually an error code and a reference to a module where that error has occurred. We would like to know both the error code and the module.

On the other hand, if your system still just restarts (thus without displaying a BSOD error), then we know your power supply has issues.
 
Right click on victoria3.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.
Then in the launcher Game Settings menu, select fullScreen display mode, Vsync off, cap refresh rate at 60.


If those don't help:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/Victoria3/pdx_settings.json .
From your Documents/Paradox Interactive/Victoria3/logs/ folder, attach here system.log , error.log , exceptions.txt