Fixed Crash during game and now crash upon loading game afterwards

[sethinator06]

Information​

When reporting a crash, stability or performance problems, please ensure that you have the files ready for submission​

[CLICK] I understand

Required​

Summary​

Crash during game and now crash upon loading game afterwards

Steps to reproduce​

I clicked save whilst in game.

Expected Result​

save

Actual Result​

crash

Game Version​

1.2.5f1 (905.32326) [5761.21287]

Affected Feature​

• Performance

Platform​

• Steam

Save Game​

View attachment AutoSave24-April-01-00-41.cokView attachment AutoSave24-April-00-55-41.cokView attachment AutoSave24-April-00-50-41.cok

Crash Dump and Logs​

View attachment Logs.rar

Additional Information​

Screenshot or Video​

 

[ParadoxMichaela]

Information​

When reporting a crash, stability or performance problems, please ensure that you have the files ready for submission​

[CLICK] I understand

Required​

Summary​

Crash during game and now crash upon loading game afterwards

Steps to reproduce​

I clicked save whilst in game.

Expected Result​

save

Actual Result​

crash

Game Version​

1.2.5f1 (905.32326) [5761.21287]

Affected Feature​

• Performance

Platform​

• Steam

Save Game​

View attachment 1284896View attachment 1284897View attachment 1284898

Crash Dump and Logs​

View attachment 1284899

Additional Information​

Screenshot or Video​

Thank you for the report. Are you playing with any mods?
If you are, please try adding "--disableModding" as a launch option (https://pdxint.at/LaunchOptionsCS). This removes access to PDX Mods entirely, and if the game and a new save works with this enabled then the issue lies in the mods you have installed, and if you're unable to disable your mods in-game you can always do so on the web version.

 

[sethinator06]

I had no mods, I only had all the region packs installed.

When I run launcher and select play cities skylines II with code mods disabled and load the same save it works but it does have the same amount of active region packs playing so I dont understand why that works when theres nothing different but not complaining I can play again now, just have to click play with disabled code mods so thank you.

 

[AndrewT]

DIsabling code mods does not affect the region packs, so they can't really be contributing to your problem.


Can you please provide the following:

• The player.log
  Located in \AppData\LocalLow\Colossal Order\Cities Skylines II (To see the AppData folder you’ll need to enable View Hidden Items in File Explorer)

• A DxDiag
  • Open your Start menu, Cortana or Search
  • Type dxdiag in the search field
  • Click on the dxdiag program
  • A window called "DirectX Diagnostic Tool" should pop up now
  • Wait until the green bar at the bottom-left has disappeared
  • At the bottom right-hand side, click on "Save all information"
  • Save it to a place where you can find it easily, for example your desktop
  • Attach this file here
  • IF dxdiag.txt fails to attach here, rename it to dxdiag.log , or zip it up.

 

[VictorWolfYT]

me too it happen same thing as well it started last week.

New Seattle & New Bellevue - Paradox Mods

This is recreated of my version of New Seattle & New Bellevue areas like west seattle, renten, north and south of seattle.

mods.paradoxplaza.com

Driftwood Harbor - Paradox Mods

Driftwood Harbor

mods.paradoxplaza.com

 

[sethinator06]

DIsabling code mods does not affect the region packs, so they can't really be contributing to your problem.


Can you please provide the following:

• The player.log
  Located in \AppData\LocalLow\Colossal Order\Cities Skylines II (To see the AppData folder you’ll need to enable View Hidden Items in File Explorer)

• A DxDiag
  • Open your Start menu, Cortana or Search
  • Type dxdiag in the search field
  • Click on the dxdiag program
  • A window called "DirectX Diagnostic Tool" should pop up now
  • Wait until the green bar at the bottom-left has disappeared
  • At the bottom right-hand side, click on "Save all information"
  • Save it to a place where you can find it easily, for example your desktop
  • Attach this file here
  • IF dxdiag.txt fails to attach here, rename it to dxdiag.log , or zip it up.

 

[sethinator06]

I've used mods in the past but had too much crashing so I uninstalled them, so recently only been playing with the region packs, but it is crashing when I load the game normally, but with the disabled code mods works fine but using same region packs. Wish I knew but I dont know why that is

 

[AndrewT]

This looks like a classic mod cache issue.

Please delete the folder ".pdxsdk"in C:\Users\%USERNAME%\AppData\LocalLow\Colossal Order\Cities Skylines II\.cache\mods, Delete the folder playsets_metadata and the file PlaySetSettings .





If that doesn't help we'll need to do a full clean reinstall.





Good luck!

 

[sethinator06]

This looks like a classic mod cache issue.

Please delete the folder ".pdxsdk"in C:\Users\%USERNAME%\AppData\LocalLow\Colossal Order\Cities Skylines II\.cache\mods, Delete the folder playsets_metadata and the file PlaySetSettings .





If that doesn't help we'll need to do a full clean reinstall.





Good luck!

Hi Andrew,

Thanks I can now play normally without having to select disable code mods and seeming to work as it should now. It also fixed another issue I had where previously if I clicked resume it would just take me to the home screen it is now taking me back to the last game.

Thanks again appreciate everyone's help!

Seth