Home Trending Latest threads New posts Developer diaries

Crash in Vista

Jump to latest Follow Reply
  • We have updated our Community Code of Conduct. Please read through the new rules for the forum that are an integral part of Paradox Interactive’s User Agreement.
Show only dev responses
U

unmerged(21144)

Corporal
Oct 26, 2003
30
0
Visit site
The program crashes just as it reaches the main menu. The resulting error message is very vague; no explanation, only that the game has stopped working and that Microsoft will let me know if they ever find a solution (I'm not holding my breath). If this cannot be fixed in the next few days, I'll have to return the game to the store. Here is the dx diagnostic; any help would be appreciated

------------------
System Information
------------------
Time of this report: 6/16/2008, 20:32:49
Machine name: HAL
Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.longhorn_rtm.080118-1840)
Language: English (Regional Setting: English)
System Manufacturer: n/a
System Model: n/a
BIOS: n/a
Processor: n/a (2 CPUs)
Memory: 2046MB RAM
Page File: 1063MB used, 3268MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: 256MB ATI Radeon X1300PRO
Manufacturer:
Chip type:
DAC type:
Device Key: Enum\PCI\VEN_1002&DEV_7183&SUBSYS_03021028&REV_00
Display Memory: 1019 MB
Dedicated Memory: 255 MB
Shared Memory: 763 MB
Current Mode: 1024 x 768 (32 bit) (75Hz)
Monitor: Dell E207WFP
Driver Name:
Driver Version: ()
DDI Version: 9Ex
Driver Attributes: Final Retail
Driver Date/Size: , 0 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-32C3-11CF-5972-0823A1C2CA35}
Vendor ID: 0x1002
Device ID: 0x7183
SubSys ID: 0x03021028
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers / Headphones (SigmaTel High Definition Audio CODEC)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_8384&DEV_7618&SUBSYS_102801DB&REV_1002
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: stwrt.sys
Driver Version: 6.10.5343.0001 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 2/8/2007 01:16:26, 647680 bytes
Other Files:
Driver Provider: SigmaTel
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Microphone (SigmaTel High Definition Audio CODEC)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: stwrt.sys
Driver Version: 6.10.5343.0001 (English)
Driver Attributes: Final Retail
Date and Size: 2/8/2007 01:16:26, 647680 bytes
Cap Flags: 0x0
Format Flags: 0x0

Description: Rear Mic (SigmaTel High Definition Audio CODEC)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: stwrt.sys
Driver Version: 6.10.5343.0001 (English)
Driver Attributes: Final Retail
Date and Size: 2/8/2007 01:16:26, 647680 bytes
Cap Flags: 0x0
Format Flags: 0x0

Description: Line In (SigmaTel High Definition Audio CODEC)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: stwrt.sys
Driver Version: 6.10.5343.0001 (English)
Driver Attributes: Final Retail
Date and Size: 2/8/2007 01:16:26, 647680 bytes
Cap Flags: 0x0
Format Flags: 0x0
 
edcope said:
Yes, I have tried everything recommended. I do notice that my DirectX version is 10.0, but downgrading doesn't seem possible/advisable. What else can I do?
Click to expand...
I was able to maintain both directx versions, though it showed only Direct X 10 in dxdiag, but Rome could run.

and with the problem.
It seems that all games that I run with vista crash, so I don't know if it is a vista thing that you and I share :eek:o
 
edcope said:
Yes, I have tried everything recommended. I do notice that my DirectX version is 10.0, but downgrading doesn't seem possible/advisable. What else can I do?
Click to expand...
You don't downgrade DirectX, you install DX 9.0c in addition to DX 10. I suspect you haven't done that as your DXDIAG does not show any video drivers, for instance; that will be why the game can't run.

You could try installing the latest video driver (http://game.amd.com/us-en/drivers_catalyst.aspx?p=vista32/common-vista32 if your Vista is 32bit) and see if it them appears in DXDIAG, otherwise you should try installing DX 9.0c from the Rome CD or the link in the thread above http://www.europa-universalis.com/forum/showthread.php?t=351293 .
 
I'm not really sure, as you seem to have a Windows/DirectX problem. You could post your Rome settings.txt and system.log files, but I doubt we can help until DirectX sees the video drivers. You may have to post on a MS support forum, unless someone more Windows-savvy than I happens to drop in here.

I do see that Vista SP1 is supposed to install DirectX 10.1 (and DXDIAg above only shows 10), did you have any problem installing SP1?
 
You must log in or register to reply here.
Top Bottom
Back