Crash on Startup

[Tomaster]

When starting CK2, occasionally it will run fine, but more often than not it will freeze at the Paradox stained glass shield and not load from there no matter how long I leave it. Generally I continue restarting the game until I get past this onto a loading screen, at which point it loads normally, but a fix for this would be appreciated.

For the record, its windows 10, the game is unmodded, and I have already tried verifying integrity of game cache through Steam to no avail. Thank you for your time.

 

[AndrewT]

There has long been an issue with this game where if you do anything with the mouse during the startup, it hangs or crashes. Do you find if you just take your hand off the mouse until the main game menu appears, that it starts okay?

I can't think of anything else to account for your symptoms.

 

[Tomaster]

What generally happens is if the mouse turns into a blue loading circle, and it's still on the Paradox logo, it never loads. But if it gets past that before turning into a blue loading circle, it's fine.

 

[AndrewT]

Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-CK2
- manually delete both the Steam/SteamApps/common/CK2 AND Documents/Paradox/CK2 folders
- re-install game in Steam, run a Steam Verify when done.
- start the game with no mods active and test

In particular make sure there are no files or folders left under either the Steam CK2 or Documents CK2 locations, before installing again.


IF that doesn't help, DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach your Documents/Paradox/CK2/settings.txt.
From your Documents/Paradox/CK2/logs/ folder, attach system.log .

 

[Hahklallah]

Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-CK2
- manually delete both the Steam/SteamApps/common/CK2 AND Documents/Paradox/CK2 folders
- re-install game in Steam, run a Steam Verify when done.
- start the game with no mods active and test

In particular make sure there are no files or folders left under either the Steam CK2 or Documents CK2 locations, before installing again.


IF that doesn't help, DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach your Documents/Paradox/CK2/settings.txt.
From your Documents/Paradox/CK2/logs/ folder, attach system.log .

Not the Original Poster, but I am having the same exact issue. Performed a complete, clean install to no avail. I've attached both my DxDiag and my system.log in hopes that you can help me and others find the solution to this problem.

 

[AndrewT]

This thread has 'crash' in the title but the OP's problem is actually a hang. However in your dxdiag we see this game, plus Vic3 and Empire and a Netgear app, are all actually crashing. So is it really the same exact issue you are having?

it will freeze at the Paradox stained glass shield and not load from there no matter how long I leave it. Generally I continue restarting the game until I get past this onto a loading screen, at which point it loads normally

For your crashes you should update that video driver:
http://www.nvidia.com/Download/index.aspx?lang=en-us
and add the .exe files of all these games and apps to the exceptions list/whiteist of your antivirus app.