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May 11, 2012
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  • Crusader Kings II
Hi everyone,

Sorry for my english, i'm from belgium ! So i Buy Crusader King 2 on steam one month ago and I contact technical support of steam but nothing change !

I explain my problem :

When I start the game all is ok, I play a new or save game but suddenly, I have a big freeze with black screen; Impossible to come back on desktop of windows, all is blocked and i have to resart my computer. This problem come after 5 min or 20 min after playing game... Its really bored !

I check all my drivers ok, and i follow all advice of steam but my problem is still there. I receive also a key from steam but where i have to registred her ?

thank a lot for your answer because i don't have any solution,

Nathanael G

For info :

[systemsettings.cpp:181]: System memory: 0MB
[systemsettings.cpp:183]: CPU speed: 3392MHz
[systemsettings.cpp:190]: Number of processors: 8
[systemsettings.cpp:201]: CPU type: x86
[systemsettings.cpp:233]: OS: Unknown Build: 7600
[gfx_settings.cpp:51]: Graphic Adapters:
[gfx_settings.cpp:56]: 0: NVIDIA GeForce GT 440
[gfx_settings.cpp:73]: Checking for multi-sampling support:
[gfx_settings.cpp:84]: 2 samples supported.
[gfx_settings.cpp:84]: 4 samples supported.
[gfx_settings.cpp:84]: 8 samples supported.
[gfx_settings.cpp:99]: Using Adapter [0]:
[gfx_settings.cpp:105]: Succeeded to create a device [D3DCREATE_HARDWARE_VERTEXPROCESSING].
[gfx_settings.cpp:147]: Graphics device: NVIDIA GeForce GT 440
[gfx_settings.cpp:148]: Graphics driver: nvd3dum.dll
[gfx_settings.cpp:153]: Driver version: 9610
[gfx_settings.cpp:170]:


Dumping all gfx info:
DeviceIdentifier: {D7B71E3E-4E80-11CF-5852-1E031FC2C535}
VendorId: 4318
DeviceId: 3520
SubSysId: 588387426
Revision: 161
DriverVersion.HighPart: 524305
DriverVersion.LowPart: 796042


[gfx_settings.cpp:220]: Instancing supported.
[gfx_settings.cpp:238]: Video memory amount: 1342MB
[gfx_settings.cpp:241]: Support for T&L found.
[gfx_settings.cpp:244]: MaxSimultaneousTextures: 8
[gfx_settings.cpp:245]: MaxVertexBlendMatrices: 4
[gfx_settings.cpp:246]: MaxVertexBlendMatrixIndex: 8
[gfx_settings.cpp:248]: MaxSimultaneousTextures: 8
[gfx_settings.cpp:249]: MaxTextureBlendStages: 8
[gfx_settings.cpp:250]: Support for Anisotropic filtering found.
[gfx_settings.cpp:253]: Max Anisotropic filtering: 16
[gfx_settings.cpp:254]: Anisotropic filtering set to: 0
[gfx_settings.cpp:258]: Vertex Shader version: 3.0
[gfx_settings.cpp:263]: Pixel Shader version: 3.0
[main.cpp:442]: CK2 Version May 16 2012 : 13:45:47
[internationalizedtext.cpp:1244]: Create table
[internationalizedtext.cpp:1246]: Create text database
[graphicssettings.cpp:624]: Not using multisampling.
[graphics.cpp:163]: Creating device with: HARDWARE_VERTEXPROCESSING
Fullscreen=no
Resolution=1280x1024
[graphicssettings.cpp:413]: Usable res: 1024 768 60
[graphicssettings.cpp:413]: Usable res: 1024 768 70
[graphicssettings.cpp:413]: Usable res: 1024 768 75
[graphicssettings.cpp:413]: Usable res: 1152 864 75
[graphicssettings.cpp:413]: Usable res: 1280 768 60
[graphicssettings.cpp:413]: Usable res: 1280 768 76
[graphicssettings.cpp:413]: Usable res: 1280 768 72
[graphicssettings.cpp:413]: Usable res: 1280 768 75
[graphicssettings.cpp:413]: Usable res: 1280 800 60
[graphicssettings.cpp:413]: Usable res: 1280 800 76
[graphicssettings.cpp:413]: Usable res: 1280 800 72
[graphicssettings.cpp:413]: Usable res: 1280 800 75
[graphicssettings.cpp:413]: Usable res: 1280 960 60
[graphicssettings.cpp:413]: Usable res: 1280 960 76
[graphicssettings.cpp:413]: Usable res: 1280 960 72
[graphicssettings.cpp:413]: Usable res: 1280 960 75
[graphicssettings.cpp:413]: Usable res: 1280 1024 60
[graphicssettings.cpp:413]: Usable res: 1280 1024 76
[graphicssettings.cpp:413]: Usable res: 1280 1024 72
[graphicssettings.cpp:413]: Usable res: 1280 1024 75
[graphics.cpp:204]: Done creating device.
 
You may have an overheating problem. Please report the temperatures of your CPU and video (GPU) 1/ before starting the game up and 2/ after say 20 minutes' play. If your PC's vendor has given you no way of reading temperatures, Google for and install SPEEDFAN.

Also please post a dxdiag.txt (you can delete everything after the "Sound devices" section for brevity), settings.txt, and error.log files (you'll need to rename the .log files to .txt to upload).
 
Ok, i download Speedfan and also post here dxdiag.txt, setting.txt and error log:

------------------
System Information
------------------
Time of this report: 5/23/2012, 12:33:04
Machine name: ASHOKA-HP
Operating System: Windows*7 Édition Familiale Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.120401-1505)
Language: French (Regional Setting: French)
System Manufacturer: Hewlett-Packard
System Model: HPE-530be
BIOS: Ver: CHI_711.bin vCHI7.11
Processor: Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz (8 CPUs), ~3.4GHz
Memory: 10240MB RAM
Available OS Memory: 10222MB RAM
Page File: 2320MB used, 18123MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce GT 440
Manufacturer: NVIDIA
Chip type: GeForce GT 440
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0DC0&SUBSYS_23121462&REV_A1
Display Memory: 3778 MB
Dedicated Memory: 3019 MB
Shared Memory: 759 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: BenQ FP931
Monitor Id: BNQ7670
Native Mode: 1280 x 1024(p) (60.020Hz)
Output Type: HD15
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.17.0013.0142 (English)
Driver Version: 8.17.13.142
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 5/15/2012 12:48:00, 18044224 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-4E80-11CF-5C77-1F031FC2C535}
Vendor ID: 0x10DE
Device ID: 0x0DC0
SubSys ID: 0x23121462
Revision ID: 0x00A1
Driver Strong Name: oem82.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section015:8.17.13.142:pci\ven_10de&dev_0dc0
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

Settings.txt :

gui=
{
language=l_french
has_set_language=yes
}
graphics=
{
size=
{
x=1280
y=1024
}

refreshRate=60
fullScreen=yes
shadows=no
shadowSize=2048
multi_sampling=0
anisotropic_filtering=0
gamma=50.000000
}
sound_fx_volume=100.000000
music_volume=100.000000
scroll_speed=50.000000
camera_rotation_speed=50.000000
zoom_speed=50.000000
mouse_speed=50.000000
master_volume=100.000000
ambient_volume=50.000000
mapRenderingOptions=
{
draw_terrain=yes
draw_water=yes
draw_borders=yes
draw_trees=yes
draw_rivers=yes
draw_postfx=yes
draw_sky=yes
draw_bloom=no
draw_tooltips=yes
draw_hires_terrain=no
draw_citysprawl=yes
}
camera_speed=50.000000
camera_tilt=100.000000
centered_zoom_in=yes
lastplayer=""
lasthost=""
serveradress="diplomacy.valkyrienet.com"
autosave="YEARLY"
difficulty="VERY_EASY"
outliner=
{
1 2 3 4 5 6 7 9 13 }
outliner_open=no
windowmovetime=0.200000
disable_wikipedia_links=no
nudge_allowed=no
hints=no
disabled_hints=
{
1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 }

Error.log :

[sound.cpp:232]: Sound generic_click_04 not found.
[sound.cpp:232]: Sound generic_click_04 not found.
[sound.cpp:232]: Sound generic_click_04 not found.
[sound.cpp:232]: Sound generic_click_04 not found.
[texturehandler.cpp:169]: Couldn't find texture file: .
[texturehandler.cpp:169]: Couldn't find texture file: .
[texturehandler.cpp:169]: Couldn't find texture file: .
[texturehandler.cpp:169]: Couldn't find texture file: .
[texturehandler.cpp:169]: Couldn't find texture file: .
[texturehandler.cpp:169]: Couldn't find texture file: .
[texturehandler.cpp:169]: Couldn't find texture file: .
[texturehandler.cpp:169]: Couldn't find texture file: .
[texturehandler.cpp:169]: Couldn't find texture file: .
[texturehandler.cpp:169]: Couldn't find texture file: .
[texturehandler.cpp:169]: Couldn't find texture file: .
[sound.cpp:232]: Sound naval_battle_background not found.
[sound.cpp:232]: Sound naval_battle_background not found.
 
Ok, I understand, that's my Nvidia graphic card who is up to 98°C !!! But with other games like Civ5 or Total war i don't have problem like this ? It is possible to reduce or delete some elements of map to remove this problem ? thanks a lot for answer i
 
You can use Speedfan to control fans. But what I'd suggest is using fraps to control your frame rate, as some people have reported the game running at silly frame rates in the 100s. Dial down the frame rate to 60 or even 48 and see if that helps.
 
Can you please check in your nVidia software whether VSync is disabled? If so please enable it and try the game again. Thank you.
 
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