Crashes or gets an error code

[Ismis4]

Hello everyone!

I just purchased the game today and when I launched it, it crashes or gives an error code upon launch. It loads about 70% but then crashes. Help please!

 

[prismaticmarcus]

Have you verified your files in Steam?

 

[AndrewT]

Please gather both these two informational files, and attach them here:

...\Steam\steamapps\common\Cities Skylines\Cities Data\output_log.txt

DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.