Crashing problems

el Cubo · Jul 25, 2009

I just bought Rome Gold from Gamersgate and so far I've encountered few problems:

The game becomes corrupt if it runs long enough (maybe 1-2 hrs.). This results in several symptoms:
1. Graphical errors. Textures (from panels etc.) go missing or look garbled. Also affects text on buttons etc.
2. Some sound effects stop playing, such as closing windows etc.
3. You can save the game at this time, but the resulting save game is corrupt. I have save games that are exactly 1024kb in size, and they seem to be cut short.
4. If you continue playing the game will eventually crash to desktop. The error.log contains a few lines like this: Clausewitz Error[texturehandler.cpp:113]: D3DXCreateTextureFromFileEx failed for file: gfx\\interface\\siege_bg.dds with error: Ran out of memory.
The error.log has entries about files that don't exist, like gfx\\interface\\VaeVictis\\bg_domestic_government_top.tga and gfx\\test\\menu_tiles_dialog_2.tga. Is this normal, or does the Gamersgate-version lack files?
A recent game froze around 10th July 486, even when reloading from two different autosaves. Error.log didn't show anything special, but when it happened, cpu usage was at ~55% and memory usage was increasing steadily.
Also, an error message appears when quitting, but I guess that's normal(?)

My computer should meet the system requirements:

Pentium 4 2,8GHz
1GB ram
Radeon 9800 Pro 128MB (9.31 legacy drivers)
Windows XP Pro SP3

So, can something be done about these? I attached the log files in case someone is interested.

AndrewT · Jul 26, 2009

The Gamers gate version doesn't lack files that are in the boxed version by design, but of course a download may go bad. I suggest a complete reinstall from a fresh download: First move any valued save games elsewhere. Then uninstall the game, and then manually delete the game directory - this is important. Now delete the GG download you used previously and download a fresh copy. Reinstall Rome - to choose a new directory like c:\games\rome instead of the suggested path. I'm not sure if GG's Rome:Gold comes with the 2.1 patch installed, if not install that into the same new directory.

If that doesn't help, Please run DXDIAG, Save All Info, and post dxdiag.txt here (first delete everything after the Sound Devices section so it will fit). Also post your Rome/settings.txt file.

el Cubo · Jul 26, 2009

Well, after redownload and reinstall, similar problems continue. Same files are missing and the game crashes when it runs out of memory. The game version is 2.1.

Here's dxdiag:
------------------
System Information
------------------
Time of this report: 7/26/2009, 13:02:36
Machine name: ISOHERRA
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.080814-1236)
Language: English (Regional Setting: Finnish)
System Manufacturer: To Be Filled By O.E.M.
System Model: To Be Filled By O.E.M.
BIOS: BIOS Date: 02/23/04 12:18:46 Ver: 08.00.09
Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz (2 CPUs)
Memory: 1022MB RAM
Page File: 495MB used, 2163MB available
Windows Dir: D:\WINXP
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: The registry information for the DirectPlay application 'COMANCHE HOKUM' is missing or damaged. You should reinstall that application.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: RADEON 9800 PRO
Manufacturer: ATI Technologies Inc.
Chip type: ATI Radeon Graphics Processor AGP (0x4E48)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_4E48&SUBSYS_10021002&REV_00
Display Memory: 128.0 MB
Current Mode: 1600 x 1200 (32 bit) (85Hz)
Monitor: F900P
Monitor Max Res: 2048,1536
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6925 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 4/28/2009 07:41:00, 325120 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: ati2mtag.sys
Mini VDD Date: 4/28/2009 09:13:24, 3565568 bytes
Device Identifier: {D7B71EE2-0D08-11CF-BF68-0830A1C2CB35}
Vendor ID: 0x1002
Device ID: 0x4E48
SubSys ID: 0x10021002
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV8_B ModeWMV8_A ModeWMV9_B ModeWMV9_A
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description: SB X-Fi Audio [DF40]
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0005&SUBSYS_00211102&REV_00
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ctaud2k.sys
Driver Version: 6.00.0001.1283 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 2/25/2008 09:43:24, 524312 bytes
Other Files:
Driver Provider: Creative
HW Accel Level: Full
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: Yes
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

system.log
-----------
Kernel Release[systemsettings.cpp:149]: System memory: 1024MB
Kernel Release[systemsettings.cpp:151]: CPU speed: 2798MHz
Kernel Release[systemsettings.cpp:158]: Number of processors: 2
Kernel Release[systemsettings.cpp:171]: CPU type: x86
Kernel Release[systemsettings.cpp:203]: OS: Windows XP Service Pack 3 Build: 2600
Kernel Release[graphicssettings.cpp:107]: Graphic Adapters:
Kernel Release[graphicssettings.cpp:112]: 0: RADEON 9800 PRO
Kernel Release[graphicssettings.cpp:129]: Checking for multi-sampling support:
Kernel Release[graphicssettings.cpp:140]: 2 samples supported.
Kernel Release[graphicssettings.cpp:140]: 4 samples supported.
Kernel Release[graphicssettings.cpp:140]: 6 samples supported.
Kernel Release[graphicssettings.cpp:155]: Using Adapter [0]:
Kernel Release[graphicssettings.cpp:161]: Succeeded to create a device [D3DCREATE_HARDWARE_VERTEXPROCESSING].
Kernel Release[graphicssettings.cpp:203]: Graphics device: RADEON 9800 PRO
Kernel Release[graphicssettings.cpp:204]: Graphics driver: ati2dvag.dll
Kernel Release[graphicssettings.cpp:209]: Driver version: 6925
Kernel Release[graphicssettings.cpp:226]:

Dumping all gfx info:
DeviceIdentifier: {D7B71EE2-0D08-11CF-BF68-0830A1C2CB35}
VendorId: 4098
DeviceId: 20040
SubSysId: 268570626
Revision: 0
DriverVersion.HighPart: 393230
DriverVersion.LowPart: 662285

Kernel Release[graphicssettings.cpp:276]: Instancing supported.
Kernel Release[graphicssettings.cpp:294]: Video memory amount: 134MB
Kernel Release[graphicssettings.cpp:297]: Support for T&L found.
Kernel Release[graphicssettings.cpp:300]: MaxSimultaneousTextures: 8
Kernel Release[graphicssettings.cpp:301]: MaxVertexBlendMatrices: 4
Kernel Release[graphicssettings.cpp:302]: MaxVertexBlendMatrixIndex: 0
Kernel Release[graphicssettings.cpp:304]: MaxSimultaneousTextures: 8
Kernel Release[graphicssettings.cpp:305]: MaxTextureBlendStages: 8
Kernel Release[graphicssettings.cpp:306]: Support for Anisotropic filtering found.
Kernel Release[graphicssettings.cpp:309]: Max Anisotropic filtering: 16
Kernel Release[graphicssettings.cpp:310]: Anisotropic filtering set to: 0
Kernel Release[graphicssettings.cpp:314]: Vertex Shader version: 2.0
Kernel Release[graphicssettings.cpp:319]: Pixel Shader version: 2.0
Kernel Release[main.cpp:208]: Rome Version Dec 15 2008 : 10:02:24
Kernel Release[internationalizedtext.cpp:1218]: Create table
Kernel Release[internationalizedtext.cpp:1220]: Create text database
Kernel Release[dxmusic.cpp:39]: Init Music
Kernel Release[dxmusic.cpp:45]: Graph done 0
Kernel Release[dxmusic.cpp:51]: Control done 0
Kernel Release[dxmusic.cpp:57]: Seeking done 0
Kernel Release[dxmusic.cpp:62]: Event done 0
Kernel Release[dxmusic.cpp:67]: Music done 0
Kernel Release[DirectSound.cpp:36]: Init DirectSound
Kernel Release[DirectSound.cpp:54]: Sound initialised with result 0
Kernel Release[DirectSound.cpp:64]: Coop Level Set. Result: 0
Kernel Release[DirectSound.cpp:86]: Sound Init Done
Kernel Release[graphics.cpp:132]: Direct3D Created
Kernel Release[graphicssettings.cpp:626]: Usable res: 1024 768 60
Kernel Release[graphicssettings.cpp:626]: Usable res: 1024 768 70
Kernel Release[graphicssettings.cpp:626]: Usable res: 1024 768 72
Kernel Release[graphicssettings.cpp:626]: Usable res: 1024 768 75
Kernel Release[graphicssettings.cpp:626]: Usable res: 1024 768 85
Kernel Release[graphicssettings.cpp:626]: Usable res: 1024 768 90
Kernel Release[graphicssettings.cpp:626]: Usable res: 1024 768 100
Kernel Release[graphicssettings.cpp:626]: Usable res: 1024 768 120
Kernel Release[graphicssettings.cpp:626]: Usable res: 1152 864 60
Kernel Release[graphicssettings.cpp:626]: Usable res: 1152 864 70
Kernel Release[graphicssettings.cpp:626]: Usable res: 1152 864 75
Kernel Release[graphicssettings.cpp:626]: Usable res: 1152 864 85
Kernel Release[graphicssettings.cpp:626]: Usable res: 1152 864 100
Kernel Release[graphicssettings.cpp:626]: Usable res: 1280 768 60
Kernel Release[graphicssettings.cpp:626]: Usable res: 1280 768 75
Kernel Release[graphicssettings.cpp:626]: Usable res: 1280 768 85
Kernel Release[graphicssettings.cpp:626]: Usable res: 1280 960 60
Kernel Release[graphicssettings.cpp:626]: Usable res: 1280 960 70
Kernel Release[graphicssettings.cpp:626]: Usable res: 1280 960 72
Kernel Release[graphicssettings.cpp:626]: Usable res: 1280 960 75
Kernel Release[graphicssettings.cpp:626]: Usable res: 1280 960 85
Kernel Release[graphicssettings.cpp:626]: Usable res: 1280 960 100
Kernel Release[graphicssettings.cpp:626]: Usable res: 1280 1024 60
Kernel Release[graphicssettings.cpp:626]: Usable res: 1280 1024 70
Kernel Release[graphicssettings.cpp:626]: Usable res: 1280 1024 75
Kernel Release[graphicssettings.cpp:626]: Usable res: 1280 1024 85
Kernel Release[graphicssettings.cpp:626]: Usable res: 1280 1024 90
Kernel Release[graphicssettings.cpp:626]: Usable res: 1280 1024 100
Kernel Release[graphicssettings.cpp:626]: Usable res: 1360 768 60
Kernel Release[graphicssettings.cpp:626]: Usable res: 1360 768 75
Kernel Release[graphicssettings.cpp:626]: Usable res: 1360 768 85
Kernel Release[graphicssettings.cpp:626]: Usable res: 1360 1024 60
Kernel Release[graphicssettings.cpp:626]: Usable res: 1360 1024 75
Kernel Release[graphicssettings.cpp:626]: Usable res: 1360 1024 85
Kernel Release[graphicssettings.cpp:626]: Usable res: 1600 1200 60
Kernel Release[graphicssettings.cpp:626]: Usable res: 1600 1200 70
Kernel Release[graphicssettings.cpp:626]: Usable res: 1600 1200 75
Kernel Release[graphicssettings.cpp:626]: Usable res: 1600 1200 85
Kernel Release[graphicssettings.cpp:626]: Usable res: 1680 1050 60
Kernel Release[graphicssettings.cpp:626]: Usable res: 1680 1050 75
Kernel Release[graphicssettings.cpp:626]: Usable res: 1680 1050 85
Kernel Release[graphicssettings.cpp:626]: Usable res: 1792 1344 60
Kernel Release[graphicssettings.cpp:626]: Usable res: 1792 1344 75
Kernel Release[graphicssettings.cpp:626]: Usable res: 1800 1440 60
Kernel Release[graphicssettings.cpp:626]: Usable res: 1800 1440 70
Kernel Release[graphicssettings.cpp:626]: Usable res: 1800 1440 72
Kernel Release[graphicssettings.cpp:626]: Usable res: 1856 1392 60
Kernel Release[graphicssettings.cpp:626]: Usable res: 1856 1392 72
Kernel Release[graphicssettings.cpp:626]: Usable res: 1920 1080 60
Kernel Release[graphicssettings.cpp:626]: Usable res: 1920 1080 75
Kernel Release[graphicssettings.cpp:626]: Usable res: 1920 1080 85
Kernel Release[graphicssettings.cpp:626]: Usable res: 1920 1200 60
Kernel Release[graphicssettings.cpp:626]: Usable res: 1920 1200 75
Kernel Release[graphicssettings.cpp:626]: Usable res: 1920 1200 85
Kernel Release[graphicssettings.cpp:626]: Usable res: 1920 1440 60
Kernel Release[graphicssettings.cpp:626]: Usable res: 2048 1536 60
Kernel Release[graphicssettings.cpp:626]: Usable res: 2048 1536 66
Kernel Release[graphics.cpp:213]: Using multisampling: 2
Kernel Release[graphics.cpp:247]: Creating device with: D3DCREATE_HARDWARE_VERTEXPROCESSING
Fullscreen=yes
RefreshRate=60
Resolution=1024x768
Kernel Release[graphics.cpp:327]: Done creating device.

error.log
---------
Clausewitz Error[texturehandler.cpp:106]: Couldn't find texture file: gfx\\interface\\VaeVictis\\bg_domestic_government_top.tga.
Clausewitz Error[texturehandler.cpp:106]: Couldn't find texture file: gfx\\interface\\VaeVictis\\bg_domestic_decisions_top.tga.
Clausewitz Error[texturehandler.cpp:106]: Couldn't find texture file: gfx\\interface\\VaeVictis\\bg_domestic_characters_top.tga.
Clausewitz Error[texturehandler.cpp:106]: Couldn't find texture file: gfx\\test\\menu_tiles_1.tga.
Clausewitz Error[texturehandler.cpp:106]: Couldn't find texture file: gfx\\test\\menu_tiles_2.tga.
Clausewitz Error[texturehandler.cpp:106]: Couldn't find texture file: gfx\\test\\menu_tiles_dialog_2.tga.
Clausewitz Error[texturehandler.cpp:106]: Couldn't find texture file: gfx\\test\\menu_tiles_line.tga.
Clausewitz Error[texturehandler.cpp:106]: Couldn't find texture file: gfx\\test\\slider_line.tga.
Clausewitz Error[sound.cpp:240]: Duplicate sound: land_event_02
Clausewitz Error[sound.cpp:240]: Duplicate sound: money_out
Clausewitz Error[sound.cpp:250]: Sound country_select not found.
Clausewitz Error[sound.cpp:250]: Sound country_select not found.
Clausewitz Error[sound.cpp:250]: Sound close_window not found.
Clausewitz Error[texturehandler.cpp:106]: Couldn't find texture file: gfx\cityview\objects\romangfx\.\Ronormal.dds.
Clausewitz Error[texturehandler.cpp:106]: Couldn't find texture file: gfx\cityview\objects\normalgfx\.
Clausewitz Error[texturehandler.cpp:106]: Couldn't find texture file: gfx\cityview\objects\romangfx\.
Clausewitz Error[texturehandler.cpp:106]: Couldn't find texture file: gfx\cityview\objects\common\Wanormal.dds.
Clausewitz Error[texturehandler.cpp:106]: Couldn't find texture file: gfx\cityview\objects\romangfx\.\Roman_Ronormal.dds.
Clausewitz Error[texturehandler.cpp:106]: Couldn't find texture file: gfx\cityview\objects\common\normal.dds.
Clausewitz Error[texturehandler.cpp:106]: Couldn't find texture file: gfx\cityview\objects\common\Farnormal.dds.
Clausewitz Error[texturehandler.cpp:106]: Couldn't find texture file: gfx\cityview\objectnormalmon\.
Clausewitz Error[texturehandler.cpp:106]: Couldn't find texture file: gfx\cityview\objects\common\.
Clausewitz Error[texturehandler.cpp:106]: Couldn't find texture file: gfx\cityview\objects\common\.\Dnormal.dds.
Clausewitz Error[texturehandler.cpp:106]: Couldn't find texture file: gfx\cityview\objects\common\.\Fonormal.dds.
Clausewitz Error[texturehandler.cpp:106]: Couldn't find texture file: gfx\cityview\objects\common\.\Wanormal.dds.
Clausewitz Error[texturehandler.cpp:106]: Couldn't find texture file: gfx\cityview\objects\common\.\normal.dds.
Clausewitz Error[sound.cpp:250]: Sound close_window not found.
Clausewitz Error[sound.cpp:250]: Sound diplomaticoffer not found.
Clausewitz Error[sound.cpp:250]: Sound diplomaticoffer not found.
Clausewitz Error[sound.cpp:250]: Sound diplomaticoffer not found.
Clausewitz Error[sound.cpp:250]: Sound close_window not found.
Clausewitz Error[sound.cpp:250]: Sound close_window not found.
Clausewitz Error[sound.cpp:250]: Sound close_window not found.
Clausewitz Error[sound.cpp:250]: Sound close_window not found.
Clausewitz Error[sound.cpp:250]: Sound close_window not found.
Clausewitz Error[sound.cpp:250]: Sound close_window not found.
Clausewitz Error[sound.cpp:250]: Sound close_window not found.
Clausewitz Error[sound.cpp:250]: Sound close_window not found.
Clausewitz Error[sound.cpp:250]: Sound diplomaticoffer not found.
Clausewitz Error[sound.cpp:250]: Sound diplomaticoffer not found.
Clausewitz Error[sound.cpp:250]: Sound diplomaticoffer not found.
Clausewitz Error[sound.cpp:250]: Sound events_general not found.
Clausewitz Error[sound.cpp:250]: Sound close_window not found.
Clausewitz Error[sound.cpp:250]: Sound close_window not found.
Clausewitz Error[sound.cpp:250]: Sound close_window not found.
Clausewitz Error[sound.cpp:250]: Sound mergearmynavy not found.
Clausewitz Error[sound.cpp:250]: Sound mergearmynavy not found.
Clausewitz Error[sound.cpp:250]: Sound close_window not found.
Clausewitz Error[sound.cpp:250]: Sound close_window not found.
Clausewitz Error[sound.cpp:250]: Sound events_general not found.
Clausewitz Error[sound.cpp:250]: Sound events_general not found.
Clausewitz Error[sound.cpp:250]: Sound close_window not found.
Clausewitz Error[sound.cpp:250]: Sound close_window not found.
Clausewitz Error[sound.cpp:250]: Sound close_window not found.
Clausewitz Error[sound.cpp:250]: Sound close_window not found.
Clausewitz Error[texturehandler.cpp:113]: D3DXCreateTextureFromFileEx failed for file: gfx\\interface\\message_band.dds with error: Ran out of memory

Blastaz · Jul 27, 2009

I have this error too. Installing the main game off of CD and then VV off of download so I don't think it's a corruption problem.

yellowbiz · Jul 31, 2009

I have the same problem, using Steam though.

Code:

Clausewitz Error[texturehandler.cpp:106]: Couldn't find texture file: gfx\\interface\\VaeVictis\\bg_domestic_government_ top.tga.
Clausewitz Error[texturehandler.cpp:106]: Couldn't find texture file: gfx\\interface\\VaeVictis\\bg_domestic_decisions_t op.tga.
Clausewitz Error[texturehandler.cpp:106]: Couldn't find texture file: gfx\\interface\\VaeVictis\\bg_domestic_characters_ top.tga.
Clausewitz Error[texturehandler.cpp:106]: Couldn't find texture file: gfx\\test\\menu_tiles_1.tga.
Clausewitz Error[texturehandler.cpp:106]: Couldn't find texture file: gfx\\test\\menu_tiles_2.tga.
Clausewitz Error[texturehandler.cpp:106]: Couldn't find texture file: gfx\\test\\menu_tiles_dialog_2.tga.
Clausewitz Error[texturehandler.cpp:106]: Couldn't find texture file: gfx\\test\\menu_tiles_line.tga.
Clausewitz Error[texturehandler.cpp:106]: Couldn't find texture file: gfx\\test\\slider_line.tga.
Clausewitz Error[sound.cpp:240]: Duplicate sound: land_event_02
Clausewitz Error[sound.cpp:240]: Duplicate sound: money_out

I have that in my error log, and although I'm running Windows 7 RC1, I highly, highly doubt that it's due to the OS...

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