Please edit the file Documents/paradox/ck2/settings.txt to say:
fullScreen=no
borderless=yes
THEN go here:
This article lists the download links for the latest versions of Visual C++ Redistributable packages.
support.microsoft.com
And run the x86 and x64 installers there.
IF that doesn't help, has the game ever run OK on this computer? Or never?
IF NEVER:
Install ALL these Microsoft modules:
A security issue has been identified leading to a vulnerability in MFC applications that are built with Visual Studio 2010 and ship the Microsoft Visual C++ 2010 Service Pack 1 Redistributable Package.
www.microsoft.com
This update is the latest in a cumulative series of feature additions and bug fixes for Microsoft Visual C++ 2015 Redistributable.
www.microsoft.com
The Microsoft DirectX® End-User Runtime installs a number of runtime libraries from the legacy DirectX SDK for some games that use D3DX9, D3DX10, D3DX11, XAudio 2.7, XInput 1.3, XACT, and/or Managed DirectX 1.1. Note that this package does not modify the DirectX Runtime installed on your Windows...
www.microsoft.com
(run dxsetup.exe after extracting this download to its own folder anywhere on your computer)
Add ck2game.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
Also if you have installed RivaTuner, RadeonPro, or a gaming VPN app called Evolve, or the MSI Gaming App, or Duet, disable it as it clashes with this game.
IF IT USED TO WORK:
Please do a full **clean** re-install:
- move any valued save games elsewhere
- "uninstall" in Steam-CK2
- manually delete both the Steam/SteamApps/common/CK2 AND Documents/Paradox Interactive/CK2 folders
- re-install game in Steam, run a Steam Verify when done.
- add ck2game.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test
In particular make sure there are no files or folders left under either the Steam CK2 or Documents CK2 locations, before installing again.
Also if you have installed RivaTuner, RadeonPro, or a gaming VPN app called Evolve, or the MSI Gaming App, or Duet, disable it as it clashes with this game.
IF that doesn't help:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.
Please attach here your Documents/Paradox Interactive/CK2/settings.txt
From your Documents/Paradox Interactive/CK2/logs/ folder, attach here system.log , error.log .