CTD on first launch after complete install

[Lord Samuel]

Hello,

I bought the game on GamersGate. I'm playing CK2 on my personal PC fine.
I also installed it on another computer at my girlfriend's, and it runs OK.
Now, I have it installed on a third computer (at work), and this time, it won't launch.

This is what happens :
- I run the launcher. I click the 'Start CKII' button. Music starts to play, the CK2 hourglass icon shows for a few seconds, then I have a crash to desktop : 'CK2.exe encountered a problem...' etc.

This is what I already tried myself :
- Uninstall, manually remove the remaining files in the directory and in MyDocuments.
- Clean reinstall.

This is my DxDiag :
------------------
System Information
------------------
Time of this report: 5/18/2012, 10:23:03
Machine name: CEDRIC
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.100427-1636)
Language: French (Regional Setting: French)
System Manufacturer: Hewlett-Packard
System Model: HP Compaq dx2400 Microtower
BIOS: BIOS Date: 02/26/08 10:59:48 Ver: 5.21
Processor: Intel(R) Core(TM)2 Duo CPU E4600 @ 2.40GHz (2 CPUs)
Memory: 2038MB RAM
Page File: 586MB used, 3344MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: Problems were found in the system registry. Details are available in the saved text file.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Intel(R) G33/G31 Express Chipset Family
Manufacturer: Intel Corporation
Chip type: Intel(R) GMA 3100
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_29C2&SUBSYS_2A73103C&REV_02
Display Memory: 384.0 MB
Current Mode: 1600 x 900 (32 bit) (60Hz)
Monitor: Écran Plug-and-Play
Monitor Max Res: 1600,1200
Driver Name: igxprd32.dll
Driver Version: 6.14.0010.4885 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 10/30/2007 10:00:34, 57344 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: igxpmp32.sys
Mini VDD Date: 10/30/2007 10:00:36, 5851488 bytes
Device Identifier: {D7B78E66-6A82-11CF-9960-790AA3C2CB35}
Vendor ID: 0x8086
Device ID: 0x29C2
SubSys ID: 0x2A73103C
Revision ID: 0x0002
Revision ID: 0x0002
Video Accel:
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Not Available
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

 

[JoppeBe]

I'm not certain but I believe your graphics chip might be to weak for the game. You've got an integrated Intel Graphics Chip and those are not made for gaming and could always be slightly problematic.

You could try updating your drivers and run the game with the lowest possible graphics and in windowed mode instead of full screen but it's highly probable that won't solve anything. Integrated graphic processors have got a fairly small amount of dedicated memory which makes them unsuitable for gaming.

The game could also crash like this if you lack the latest version of Microsoft Visual C++ 2010 SP1 Redistributable Package. Try installing to make sure you've got all the required software needed.
http://www.microsoft.com/download/en/details.aspx?id=8328

 

[Lord Samuel]

I'm not certain but I believe your graphics chip might be to weak for the game. You've got an integrated Intel Graphics Chip and those are not made for gaming and could always be slightly problematic.

You could try updating your drivers and run the game with the lowest possible graphics and in windowed mode instead of full screen but it's highly probable that won't solve anything. Integrated graphic processors have got a fairly small amount of dedicated memory which makes them unsuitable for gaming.

The game could also crash like this if you lack the latest version of Microsoft Visual C++ 2010 SP1 Redistributable Package. Try installing to make sure you've got all the required software needed.
http://www.microsoft.com/download/en/details.aspx?id=8328

Thank you for these informations.
I tried what you said, to no avail. Funny, because I played Mount & Blade on that PC, and I figured CK2 were to be less glutonnous in resources.
I'm not that much surprised, though.

Thank you again.

 

[Wezqu]

Thank you for these informations.
I tried what you said, to no avail. Funny, because I played Mount & Blade on that PC, and I figured CK2 were to be less glutonnous in resources.
I'm not that much surprised, though.

Thank you again.

Just to state that strategy games usually take more out of a machine than a 3d game. CKII and EU3 specially as they are designed to use all they can get out of the graphic card so the game can run fast.

 

[AndrewT]

According to Intel the G33 only supports shader model 2.0, whereas CK2 requires 3.0 . So I'm afraid you will never be able to play it on this machine.