Didn't receive e-mail to reset password for account

[levi123!]

Hello,

I want to change my password of another account which I can't login with. But I didn't receive a e-mail to reset my password. I searched it up and the problem is that I was inactive for too long, I guess. Somebody knows how to fix this?

 

[AndrewT]

Please lodge a support ticket at paradox.zendesk.com , with all relevant details. Thanks.