Error on launch

[SamsonJerusalem]

For two days now, I've been unable to launch the game.

I've tried reinstalling ck2 and verifying installation through steam, reverting windows updates, deleting appdata and reinstalled steam. I can't figure this out.

 

[AndrewT]

So the game used to run on this same computer OK until 2 days ago, is that right?
If so: What change or update was there to Windows or this computer between the last time the game run okay, and the first time this problem happened?

Do EU4 and Stellaris still work OK?

What antivirus app do you use? Add steam.exe and ck2game.exe to its Exceptions list.


If none of that helps, we may as well try a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-CK2
- manually delete both the Steam/SteamApps/common/CK2 AND Documents/Paradox/CK2 folders
- re-install game in Steam, run a Steam Verify when done.
- start the game with no mods active and test

In particular make sure there are no files or folders left under either the Steam CK2 or Documents CK2 locations, before installing again.

If still no good:
Please attach your Documents/Paradox/CK2/settings.txt.
From your Documents/Paradox/CK2/logs/ folder, attach system.log .

 

[SamsonJerusalem]

Sorry I forgot to update this, I discovered the culprit: razer synapse. Shutting the Razer thingy fixes the issue every time. The problem seems to affect both Ck2, Hoi4 and EU4. Stellaris runs fine. I recall installing an update for Synapse a week ago, lemme see if I can do a rollback. There was a thread earlier about the same issue I think?

https://www.razerzone.com/eu-en/synapse

 

[SamsonJerusalem]

Also, as I said I uninstalled and reinstalled steam which seemingly removes every steam file from the computer, including all %appdata", before figuring out it was rzsynapse.exe

 

[AndrewT]

Yes, we've had issues with the RZ software and various of our games. I can see signs of that in dxdiag.txt from Windows 10 in the crash list at the end, but your Windows 7 doesn't do that.