• We have updated our Community Code of Conduct. Please read through the new rules for the forum that are an integral part of Paradox Interactive’s User Agreement.

jebo80

Recruit
Jan 27, 2024
2
0
Hi,
after a long time I install PA...

But it doesnt start... I click play in the launcher and then a black window is showing and the music play. Then it freeze and nothing happen...

Try it multiple times with a second fresh install
 

Attachments

  • debug.txt
    4,9 KB · Views: 0
  • DxDiag.txt
    93,3 KB · Views: 0
Upvote 0
Please try this:
- uninstall PA from Steam
- unsubscribe from all mods in this game's Steam Workshop

Delete the following folders if still present:
- ~/Library/⁨Application Support⁩/Steam/SteamApps/common/Prison Architect/
To find that folder, in Finder do cmd-shift-G to bring up the GOTO box. In there paste ~/Library/Application Support⁩/ .

- ⁨~/Library/⁨Application Support⁩/Prison Architect/
(except any valued save games in the /saves/ folder of course - move them elsewhere for the time being)

Now install PA again and see how that goes please!

If still a problem, attach a new debug.txt please.
 
I uninstall the game. I don't have mods.

I delete all folders with "prison" in there names.

I install the game and it don't run. Same as before - black window after launcher and nothing happen. When I click in the black window it freeze

When I start the game out of the folder without launcher, I see the black window for a few seconds and then it closed by itself.
 

Attachments

  • debug.txt
    4,7 KB · Views: 0
I don't know what else could cause that, I am sorry. When you ran the game previously, was it on this computer, or some other one?

Make a new Windows user on this machine and log into it with that. Do you get the same problem?