Game consistently crashes upon start up (PC Game Pass)

[Jonestyle]

Information​

I have verifed my game files (Steam only)​

Yes

I have disabled all mods​

Yes

I am running the latest game update​

Yes

Required​

Summary​

Game consistently crashes upon start up (PC Game Pass)

Description​

whenever i start the game it crashes, if i uninstall the game, and reinstall it crashes, the only thing ive been able to figure out is that is has somethign to do with my cloud save. if i play through a different gamepass account the game works fine. if i uninstall and reinstall when the game first loads up, i can stop the cloud sync and it usually (not 100%) works, until i try to exit to main menu or desktop and it tries to save it will crash again and wont load back up unless i reinstall and decline to sync again. also whenever i send the crash report it also fails to send.

PC Specs:
NVIDIA GeForce RTX 3060 Ti
Intel(R) Core(TM) i7-10700KF CPU @ 3.80GHz 3.70 GHz
Dell 0M6C7GA00

ive been in contact with support already and they cant figure it out

Steps to reproduce​

open game, crash, uninstall, reinstall, decline cloud sync, exit in any way crash

Game Version​

1.9.2 (Lance)

Platform​

Windows

Additional Information​

Affected Feature​

• Crashes

Save Game​

Other Attachments​

View attachment error.log