Game crashes after couple hours of play

[NeOPhAzE]

My game crashes and is just unable to play right after the loading screen.
The game freezes and then booted me out.

Here's the error logs. Please advise. Thanks


[22:41:34][gfx_dx9.cpp:895]: Error calling Reset after alt-tab! - invalid call
[22:41:34][gfx_dx9.cpp:1822]: Error create vertices -2005530516 8 4 20
[22:41:34][gfx_dx9.cpp:1828]: managed
[22:41:34][gfx_dx9.cpp:1822]: Error create vertices -2005530516 520 78 20
[22:41:34][gfx_dx9.cpp:1826]: dynamic-2005530516520
[22:41:34][gfx_dx9.cpp:1822]: Error create vertices -2005530516 520 90 20
[22:41:34][gfx_dx9.cpp:1822]: Error create vertices -2005530516 520 30 20
[22:41:34][gfx_dx9.cpp:1822]: Error create vertices -2005530516 520 138 20
[22:41:34][gfx_dx9.cpp:1822]: Error create vertices -2005530516 520 96 20

 

[AndrewT]

Game crashes after couple hours of play

My game crashes and is just unable to play right after the loading screen.

These two don't seem to agree with each other - can you clarify exactly what is happening when, please?


Has this always happened since you've had this game? or it was okay up to some point?

Right click on stellaris.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.
Then in the launcher Game Settings menu, select fullScreen display mode, Vsync off, refresh rate 60.


If that doesn't help:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/Stellaris/settings.txt and pdx_settings.txt .
From your Documents/Paradox Interactive/Stellaris/logs/ folder, attach here system.log , error.log .

 

[NeOPhAzE]

Hi Andrew & support team,

Tried the suggestion, still crashed. Have also tried, update to latest Vid drivers and re-installing the game.
It was Ok before until recently where the game crashes once past the loading screen.

Attached are the files as per request.

Thanks

 

[AndrewT]

Please update that nVidia driver to 531.29 or later

If that doesn't help, we see several LiveKernelEvent entries in that dxdiag. Have you seen that happen, is it related to the game or something else?

And, the changes we made in the launcher don't seem to have come through to settings.txt , not sure what could cause that. What happens if you run stellaris.exe directly?

 

[NeOPhAzE]

Have updated the latest nVidia driver still crash...

Apparently it only happens in my early save games.
Can you check on the Save file to see if it works alright on your end?

 

[AndrewT]

Apparently it only happens in my early save games.

You mean ones started under previous game patches? If so, you need to revert to that game version to complete them. That is done in the Betas tab in Steam for this game.

 

[NeOPhAzE]

The save game file I provided is with the latest game version (before First Contact launch).

Perhaps you can validate to see if the autosave file I provided caused the problem.

Thanks

 

[AndrewT]

The save game file I provided is with the latest game version (before First Contact launch).

But the game version before First Contact launch is NOT the latest game version - it was 3.6.1 while the latest is 3.7.3 .

Again, I suggest you revert to 3.6.1 and try the game there.

 

[NeOPhAzE]

The game crashed before the First Contact was released.
3.7.3 is not relevant in this case.

This happened on 3.6.1

 

[AndrewT]

Apparently it only happens in my early save games.

I guess I must be misunderstanding this then. All games you started under 3.6.1 crash when you play them whether you are using 3.6.1 or 3.7.2 ? But new games you start under 3.7.2 do not crash?

Do I have that right now?

 

[NeOPhAzE]

All games you started under 3.6.1 crash when you play them whether you are using 3.6.1 or 3.7.2 ?
Yes that is correct

But new games you start under 3.7.2 do not crash? Have not started any new game in latest patch

Thanks

 

[AndrewT]

All games you started under 3.6.1 crash when you play them whether you are using 3.6.1 or 3.7.2 ?
Yes that is correct

Assuming they are not modded in any way, please make a new thread in Bug Reports on this and attach the saves there.

But new games you start under 3.7.2 do not crash? Have not started any new game in latest patch

Can you test that for us please?