Confirmed Game crashes at launch with Exit Code 3221225477

[Triumph Jordi]

Hey Guys, we've just pushed a update to our Hotfix Branch. This update contains some fixes and safety code regarding Display Adapter choice. If you are on Steam please switch over to Hotfix and see whether it resolves your issues.

 

[Triumph Jordi]

Hey Guys, We're investigating further issues related to this error message.

 

[Triumph Jordi]

My game is no longer crashing. Now, it is saying "Could not find supported gpu". I'm trying to play on my Mac using Parallels 18 so it's using a virtual GPU.

Hey TrueYoungGod, Parallels does not support DX12 which is required to run Age of Wonders 4. If you have no other method of playing the game we would advise you to request a refund from where you bought the game.

 

[Triumph Jordi]

Hello,

An update to my previous post. I switched over to the hotfix beta in the properties tab in STEAM. That did allow me to open/start the game. However, it'll only do so using the UHD graphics, and not my RTX 1070 gpu. This basically makes it so stuttery and laggy, its unplayable. Switching backl to the release build, and it just crashes without running again. This needs to be fixed, as the streamer build runs just fine apparently...

Dump name: AOW4_Crash_2023-05-03-00-49-30_B6C4F81A.tcd

Hey Numorex, you can change which GPU the game uses for the Game Settings on the Hotfix branch.

Why don't you read the previous posts here? This is not a solution, as it does not work for everyone. And it is not a new idea either.
As stated before, I do not have an integrated GPU, so I can not disable it. I have also already installed the newest drivers completely fresh. It did not help.
I am still getting the same crash at the same point, just after launching the game, and the launcher still reports the same exit code 3221225477.

Hi PlutonArioch, if you're on the Hotfix branch and still have this error after updating the I'd like you to do the following. Can you try launching the game directly from the .exe in the install directory and let me know which error message appears then?

 

[Triumph Jordi]

I apparently spoke too soon. After a GOG update on AgeOfWonders4 this morning, I now can no longer play the game whether the item on-CPU GPU is disabled or not. Not a good look. I'll give it a few days before I request a refund. QA guys, no pizza party for you.

Hi Scriptorium, that is very interesting. I'm not aware of any updates that were supposed to go out on GoG today but I'll look into it.

 

[Triumph Jordi]

Hi Jordi,

Were there any patches on Epic today in the night or yesterday late evening?
I have similar problem I could play but since like 10-12h ago it crashes on launch,
Even tho before it was working fine.
When starting the game through the folder directly i get Authenthication message that crashes it too.
"Login Failed. Invalid Credentails"
"EOS_InvalidAuth"
This is not through Steam, so I cannot try the Hotfix Branch :/.

Hope you guys can find a way out of it!
Because the game is sure great

Hi Mavcik, this seems to indicate that you did not Authorize the game when you first launched it.

Can you check in your account if AoW4 shows up? You can try Revoking access and relaunching to see if that fixes the Authentication issue

 

[Triumph Jordi]

And it seems now we have an official patch out. Just in case, I also tried that one (version 1.002.003.78130), and still got the same crash. This is the Dump:
AOW4_Crash_2023-05-04-14-39-29_EF0B7589.tcd

I am going back to the hotfix branch (version 1.002.003.78119), and wait a bit longer...

Hey PlutonArioch, your crash seems to originate in something outside of the game. From what we can tell it's crashing due to something called Nahimic.

 

[Triumph Jordi]

Hi Jordi,

I think we got missunderstood with each other. The authorisation bug only shows up if I launch it straight from the folder exe. And persists no matter what.
I've tried revoking it and re-authorising again through Epic Game store Launcher with game launch. It allow connection.
And then it instantlhy crashed with this Bug Report
AOW4_Crash_2023-05-04-15-29-58_307597CF.tcdView attachment 976499
I don't know if I'm missunderstanding of what you're asking or just losing my sanity or there is another thing .
Because I think It is not the authethication or access problem, as it was working fine from release hour. For 1 day and it starteed to crash 13-14 hours ago.
By working Fine I mean it still had the save problem every now and then. But thats it.
Any help would be much appreciated.

Have a good day,
Mavcik

Ah no if it's just the regular Launch crash we're aware of that. We've identified the issue and will reach out to Epic for support.