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unmerged(27964)

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Apr 17, 2004
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I installed the game without any problems but when I´m starting the game it always crashes when entering the first menu after the graphics and music initiliazation.
Computer specs are : 800 Mhz, 8.4 GB HD, 256 MB RAM, NVIDIA GeForce256 video card, SiS7018 Wave sound card and a two 48 speed cd roms. I run on Windows ME.

I've done my best to update video and sound drivers.

Suggestions :
1) Rename the AVI folder to AVI_back
2) Set the color depth to 16BIT
3) Turn off everything in the background like E-mail/ICQ/Messenger, Virus protection and everything in the system tray beside the clock.

I've tried all these steps and still same result. Game crashes when the first menu appears.
 
Please run a DirectX Diagnostic:
Start menu –Run - then type Dxdiag, then select each tab across the top of the window, and run the tests on each tab. Then select “Save All Information” button in the lower right of the window. This will bring up a dialog box to allow you to select a name for the file where the information will be saved. You can save it right on the desktop as this will make it easy to find. Then copy the contents of that file from the start to the heading that says “DirectX components” then paste what you have copied into a post in this thread.
 
DXDiag specs

------------------
System Information
------------------
Time of this report: 4/18/2004, 09:20:29
Machine name: Ok
Operating System: Windows Me (4.90, Build 3000)
Language: English (Regional Setting: English)
System Manufacturer: n/a
System Model: n/a
BIOS: American Megatrends
Processor: AMD Duron(tm) Processor, MMX, 3DNow, ~800MHz
Memory: 256MB RAM
Page File: 105MB used, 1687MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0b (4.09.0000.0902)
DX Setup Parameters: /PackageInstall
DxDiag Version: 4.09.0000.0902 32bit

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: The file nvdisp.drv is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer. DirectDraw test results: All tests were successful. Direct3D 7 test results: All tests were successful. Direct3D 8 test results: All tests were successful. Direct3D 9 test results: All tests were successful.
Sound Tab 1: DirectSound test results: All tests were successful.
Sound Tab 2: DirectSound test results: All tests were successful.
Sound Tab 3: DirectSound test results: All tests were successful.
Sound Tab 4: DirectSound test results: All tests were successful.
Music Tab: DirectMusic test results: All tests were successful.
Input Tab: No problems found.
Network Tab: The registry information for the DirectPlay application 'FS2000' is missing or damaged. You should reinstall that application. DirectPlay test results: All tests were successful.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce 256
Manufacturer: NVIDIA
Chip type:
DAC type:
Device Key: Enum\PCI\VEN_10DE&DEV_0100&SUBSYS_502014AF&REV_10\001000
Display Memory: 32.0 MB
Current Mode: 1024 x 768 (16 bit)(default refresh rate)
Monitor: Optiquest V773-2
Monitor Max Res: 1280,1024
Driver Name: nvdisp.drv
Driver Version: 4.14.0010.5664 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 3/3/2004 10:29:00, 126336 bytes
WHQL Logo'd: No
WHQL Date Stamp: None
VDD: *vdd
Mini VDD: nvmini.vxd
Mini VDD Date: , 0 bytes
Device Identifier: {D7B71E3E-4240-11CF-3F61-2A70B1C2C935}
Vendor ID: 0x10DE
Device ID: 0x0100
SubSys ID: 0x502014AF
Revision ID: 0x0010
Revision ID: 0x0010
Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: {212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: All tests were successful.
D3D7 Test Result: All tests were successful.
D3D8 Test Result: All tests were successful.
D3D9 Test Result: All tests were successful.

-------------
Sound Devices
-------------
Description: SiS 7018 Wave
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1039&DEV_7018&SUBSYS_70181039&REV_02\BUS_00&DEV_01&FUNC_04
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: sis7018.sys
Driver Version: 5.00.0000.6140 (English)
Driver Attributes: Beta Retail
WHQL Logo'd: Yes
Date and Size: 9/26/2001 18:17:48, 384273 bytes
Other Files: sis7018.sys
Driver Provider: Silicon Integrated Systems Corp.(1.14.02)
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 8000, 48000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: All tests were successful.

Description: Game Compatible Device (emulated)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: MODEMWAVE\FULLDUPLEX\WDM_MODEM&PCT0001&WDMMDM0
Manufacturer ID: 1
Product ID: 89
Type: Emulated
Driver Name:
Driver Version:
Driver Attributes:
WHQL Logo'd:
Date and Size:
Other Files: serwave.vxd
Driver Provider: Microsoft
HW Accel Level: Full
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: All tests were successful.

Description: Voice Modem Wave #00 Line (emulated)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: MODEMWAVE\FULLDUPLEX\WDM_MODEM&PCT0001&WDMMDM0
Manufacturer ID: 1
Product ID: 81
Type: Emulated
Driver Name:
Driver Version:
Driver Attributes:
WHQL Logo'd:
Date and Size:
Other Files: serwave.vxd
Driver Provider: Microsoft
HW Accel Level: Full
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: All tests were successful.

Description: Voice Modem Wave #00 Handset (emulated)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: MODEMWAVE\FULLDUPLEX\WDM_MODEM&PCT0001&WDMMDM0
Manufacturer ID: 1
Product ID: 83
Type: Emulated
Driver Name:
Driver Version:
Driver Attributes:
WHQL Logo'd:
Date and Size:
Other Files: serwave.vxd
Driver Provider: Microsoft
HW Accel Level: Full
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: All tests were successful.

---------------------
Sound Capture Devices
---------------------
Description: SiS 7018 Wave
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: sis7018.sys
Driver Version: 5.00.0000.6140 (English)
Driver Attributes: Beta Retail
Date and Size: 9/26/2001 18:17:48, 384273 bytes
Cap Flags: 0x41
Format Flags: 0xF00

Description: Game Compatible Device (emulated)
Default Sound Capture: No
Default Voice Capture: No
Driver Name:
Driver Version:
Driver Attributes:
Date and Size:
Cap Flags: 0x0
Format Flags: 0x0

Description: Voice Modem Wave #00 Line (emulated)
Default Sound Capture: No
Default Voice Capture: No
Driver Name:
Driver Version:
Driver Attributes:
Date and Size:
Cap Flags: 0x20
Format Flags: 0x0

Description: Voice Modem Wave #00 Handset (emulated)
Default Sound Capture: No
Default Voice Capture: No
Driver Name:
Driver Version:
Driver Attributes:
Date and Size:
Cap Flags: 0x20
Format Flags: 0x0

-----------
DirectMusic
-----------
DLS Path: C:\WINDOWS\system32\drivers\gm.dls
DLS Version: 1.00.0016.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
MPU-401, Hardware (Kernel Mode), Input, No DLS, External
MPU-401, Hardware (Kernel Mode), Output, No DLS, External
SiS 7018 Wave, Software (Kernel Mode), Output, DLS, Internal
MIDI Mapper, Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft GS Wavetable SW Synth, Hardware (Not Kernel Mode), Output, No DLS, Internal
SiS Wavetable, Hardware (Not Kernel Mode), Output, No DLS, External
MPU-401, Hardware (Not Kernel Mode), Output, No DLS, External
MPU-401, Hardware (Not Kernel Mode), Input, No DLS, External
Registry: OK
Test Result: All tests were successful.

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: 3-axis, 4-button joystick
Attached: 1
Controller ID: 0x0
Vendor/Product ID: n/a
FF Driver: n/a

Poll w/ Interrupt: Yes
Registry: OK

-----------
USB Devices
-----------

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------

----------------------------
DirectPlay Service Providers
----------------------------
DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (4.09.0000.0900)
DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (4.09.0000.0900)
DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (4.09.0000.0900)
DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (4.09.0000.0900)
Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (4.09.0000.0900)
Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (4.09.0000.0900)
Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (4.09.0000.0900)
IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (4.09.0000.0900)

DirectPlay Voice Wizard Tests: Full Duplex: Passed, Half Duplex: Passed, Mic: Passed
DirectPlay Test Result: All tests were successful.
Registry: OK

-------------------
DirectPlay Adapters
-------------------
DirectPlay8 TCP/IP Service Provider: EZ Connect USB/Ethernet ConverterNDIS 5.0 Miniport Driver -
DirectPlay8 Modem Service Provider: PCTEL Platinum V.90 Modem
DirectPlay8 Serial Service Provider: COM1
DirectPlay8 Serial Service Provider: COM3

-----------------------
DirectPlay Voice Codecs
-----------------------
Voxware VR12 1.4kbit/s
Voxware SC06 6.4kbit/s
Voxware SC03 3.2kbit/s
MS-PCM 64 kbit/s
MS-ADPCM 32.8 kbit/s
Microsoft GSM 6.10 13 kbit/s
TrueSpeech(TM) 8.6 kbit/s

-------------------------
DirectPlay Lobbyable Apps
-------------------------
FS2000 (DX7) - Registry: Error, ExeFile: ()
CUseeMe 5.0 (DX7) - Registry: OK, ExeFile: cuplay.exe (<File Missing>)

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 2.6 GB
Total Space: 8.8 GB
File System: FAT32
Model: IDE DISK TYPE47

Drive: E:
Model: HL-DT-ST CD-RW GCE-8400B

Drive: F:
Model: HITACHI DVD-ROM GD-7000

Drive: D:
Model: NERO IMAGEDRIVE2
 
Run EU2 Config program and set res to 800x600, and turn music off, set desktop to 800x600 16BIT and try the game.
 
I d/l the 1.08 version patch and after that it won't even reach the first menu before crashing.
Tried all the stuff you suggested above and with the above result.
Crashes at Initializing globals.
Thanks for trying to help by the way.
This is pretty frustrating :(
 
Did you rename the AVI folder again after installing the patch?
 
That's the right folder (it can be renamed to anything other than AVI), but you also need to reboot after doing that before running EU2 again.
 
Yrrol said:
I've renamed the file folder called AVI to AVI_back.
Is that the correct file or there should be a application-file or exe-file called AVI as well?
Click to expand...
Yes that is what I wanted you to do.

I would try uninstalling the game and do a fresh install.
See if it works without the patch.
 
I've tried uninstalling and re-installing back, after that renaming AVI file to AVI_back, setting to 16bit, resolution to what you recommended and started with sound off and no other programs active and the result is the same. Game crashes when the first menu comes up.
Never seen anything like this....
 
Can you try your EU2 CD on another machine? Do you know someone else with the game, who's CD you can try on your machine?
 
Did you just buy the game?
Did it come bundled with any other games like the conquest pack or CotN?
Have you ever had the game working?
 
I will try on another machine. Since it is a new CD that I just got it has not been tried by me on any other PC so I don't know if it works on another machine yet.
I got it from my brother in Sweden and the game is on original CD and not part of conquest pack or CotN to my knowledge.
 
Hmm, That is interesting, Who is the Publisher of the version you are attempting to use? Their logo will be on the CD.
 
I am a little confussed since IIRC Vision Park is the publisher for Sweden.

Waht language is the game in?
 
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