Game did not load and crash after click "play" in launcher [MacOS]

[Zohot]

Information​

I have disabled all mods​

Yes

Required​

Summary​

Game did not load and crash after click "play" in launcher

Expected Result​

Game load and let me go into the game menu

Actual Result​

Game crash (The rainbow ball icon for macOS keep turning and again so I have to force close it)

Steps to reproduce​

First, I force close the game when playing (cause I gonna leave home )
Then, when I reopen, bugs happened.

Platform​

Steam

Game Version​

I only saw "Access the Steam Community while playing." text

Optional​

Description​

A note is that this Mac is on the newest macOS beta idk if that cause the bug

Tags​

• Gameplay
• User Experience

Attachments​

 

[AndrewT]

Please try a **clean** reinstall:

- Remove the game from Steam (uninstall)
- Manually delete all these files and folders, if still there:

~/Library/Application Support/Steam/SteamApps/common/Cities Skylines/
~/Library/Application Support/Steam/userdata/<SteamID>/255710/
~/Library/Application Support/Steam/SteamApps/workshop/content/255710/
~/Library/Application Support/Colossal Order/Cities Skylines/
(first move the /saves/ folder elsewhere to keep your save games)

- Install the game again and see if it runs now.

Good luck!

 

[Zohot]

Please try a **clean** reinstall:

- Remove the game from Steam (uninstall)
- Manually delete all these files and folders, if still there:

~/Library/Application Support/Steam/SteamApps/common/Cities Skylines/
~/Library/Application Support/Steam/userdata/<SteamID>/255710/
~/Library/Application Support/Steam/SteamApps/workshop/content/255710/
~/Library/Application Support/Colossal Order/Cities Skylines/
(first move the /saves/ folder elsewhere to keep your save games)

- Install the game again and see if it runs now.

Good luck!

Still can't and bugged at the same way I showed

 

[Zohot]

also areport this time

 

[AndrewT]

That's a very bad crash log. I can only guess this is indeed an issue with that MacOS beta. Can you report that back to Apple please?