Game doesn't start.

[bambus89]

Every time i press play in the launcher it says "An error occurred" and that i need to install some programs.I installed those but it still does't work.I also verified the integrity of the game files.I tried to find tutorials how to fix it but none of them worked.I don´t have any mods in use.

 

[AndrewT]

Has the game ever worked on this computer? Or never yet?

Please attach here the game log C:\Users\<UserName>\AppData\Local\Introversion\Prison Architect\debug.txt

To see the AppData folder you'll need to enable View Hidden Items in File Explorer.

AND DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.


THEN try Safe Mode - does it start then?

 

[bambus89]

Well no it’s the first time I played prison architect on this computer.
Safe Mode works almost perfect.I don’t see the darkness of fog of war like it used to. Is that normal on Safe Mode?

 

[AndrewT]

Safe Mode works almost perfect.I don’t see the darkness of fog of war like it used to. Is that normal on Safe Mode?

I don't know, sorry.

I suspect your issue is due to that very old Intel(R) HD Graphics 4600 driver. Please check with Lenovo support for an updated one, failing that Intel themselves:

Download Intel Drivers and Software

Download new and previously released drivers including support software, bios, utilities, firmware and patches for Intel products.

downloadcenter.intel.com

Good luck!

 

[bambus89]

Ok, I will try that. Thank you for helping me.