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SuperDragon201

Private
Jan 5, 2023
10
0
Hi Guys

Please assist in the following please:

1694605514673.png



Thank you
 
Is this crash happening when loading, starting a campaign, or while playing the game?

Has it always happened, or it was okay up to some point?
 
Also Andrew, I have played this for 12 hours previously prior to Ventura update. I feel its probably working for other players. I have uninstalled and reinstalled the games. did everything but no luck. Super annoyed I paid 90 dollars for this game and I still cant play it even though it was working fine.
 
What happens if you run Victoria3.app directly from Finder?

Please attach here your Documents/Paradox Interactive/Victoria3/pdx_settings.json .
From your Documents/Paradox Interactive/Victoria3/logs/ folder, attach here system.log , error.log , exceptions.log

Also in Steam please click on Steam-Help-System Info, and paste everything there into a text file and attach that here.
 
Hello Andrew

Apologies for delayed reply

I am unable to launch the game via finder since all my games are on my external SSD

exceptions.log is not available for me to attach

Please find the attached as below


Thank you for the help

Additionally until I hear back I wont be updating my OS although there is a new update. Thank you.
 

Attachments

  • system.log
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  • error.log
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  • system.log
    633 bytes · Views: 0
  • error.log
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  • Steam Details.txt
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I am unable to launch the game via finder since all my games are on my external SSD
I don't follow that, sorry! Finder can show you files on an external disk just the same as on an internat one ... ?!?
 
Ok regarding that yes, and when I opened the game file throughVictoria 3> Launcher> dowser, launcher opens but when I press play. The game before even loading crashes and I get an error report request which I need to send. I have used the proper Steam method too nothing works.
 
Just to be 100% clear, running Victoria3.app does start the game up okay? It is only running it from the launcher that causes problems?

Please Attach here ALL .log files Found here ~/Library/Application Support/Paradox Interactive/launcher-v2/

And, look in System Settings, Privacy & Security, Files and Folders. Is the launcher allowed to access the Documents folder there?
 
Hi Andrew, I cannot find Victoria3.app in any places, neither on MAC or extSSD. The only way I can run is with launcher there seems no other alternative.

These attachments are all I can find from below:

Thanks Andrew for spending time to help me. I highly appreciate your support.
 

Attachments

  • cpatch.log
    1,4 MB · Views: 0
  • launcher-bootstrapper.log
    225,6 KB · Views: 0
  • launcher-dowser.log
    19,3 KB · Views: 0
  • launcher-2023-09-13.log
    51,2 KB · Views: 0
  • launcher-2023-09-16.log
    2,3 KB · Views: 0
  • launcher-2023-09-27.log
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Right click on this game in your Steam Library, manage, browse local files. Finder will show you the Steam folder where the game is; double click on /binaries/ to see that app.

I see no particular problems in those launcher logs; it hasn't been re-installed for nearly a year but we might keep that step up our sleeve for the time being.

Look in System Settings, Privacy & Security, Files and Folders. Is the launcher allowed to access the Documents folder there?
 
Hi Andrew,

Launcher can access the folder.

I also just tried to use the Victoria.app file, crashes immediately :(

However, good news, I deleted Paradox Interactive files from Documents on Mac HDD, and then reinstalled Victoria 3, it works fine now. This tip will be helpful for those who are facing the same problem. But all prior saved files are lost. So warning others before using this strategy.