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Hello, I've got a major problem when I try to start the game. At first loading screen becomes glitchy in weird way (I will add a image) and when game loads the graphic freezes on the title screen, but I am able to hear game menu react when I move with mouse. I've got this problem since November 2023 when I tried to use a mod (I already deleted that mod) on beta update. I've already contacted tech support team 5 months ago and after trying to help (with deleting game folders and uninstalling it) without success they told me that I should ask here (you can see it on request #291394). I would just like to ask what should I do to solve this issue.
The last update to that ticket pointed out that your video hardware is well below the minimum requirement for this game. So that is not fixable, I am sorry! Here are the published minimum requirements on MacOS:
Processor: Intel® Core™ i5-6500
Memory: 8 GB RAM
Graphics: AMD® Radeon™ R9 M380 (2GB)
If older versions of the game ran on that computer, that was really a matter of luck. This game and CK3 have become fussier about the video hardware meeting the minimums, especially on MacOS.
All you can do is revert to previous game versions that used to run, in the Steam betas tab for the game. Or play on any other machine you have access to with supported hardware. OR if you have Apple Bootcamp installed, play in Windows there.
There was also an issue with the specific saved game you sent in, which was apparently affected by a mod.
