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Graphical Error on Main Screen

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Unfortunately this image just cut off the version and checksum - can you confirm it's up to date?

That aside it does look like a video driver or card issue, please post a dxdiag.txt (you can delete everything after the "Sound devices" section for brevity).
 
Thanks for the quick response. Yes, I can confirm that it is up to date with the 1.05 patch.

------------------
System Information
------------------
Time of this report: 6/2/2012, 10:31:26
Machine name: MYPC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120330-1504)
Language: English (Regional Setting: English)
System Manufacturer: HP-Pavilion
System Model: AY024AA-ABA s5360f
BIOS: BIOS Date: 01/19/10 09:46:01 Ver: 5.14
Processor: AMD Phenom(tm) II X4 820 Processor (4 CPUs), ~2.8GHz
Memory: 6144MB RAM
Available OS Memory: 6144MB RAM
Page File: 3370MB used, 8914MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: ATI Radeon HD 4300/4500 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: ATI display adapter (0x954F)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_954F&SUBSYS_16131462&REV_00
Display Memory: 3318 MB
Dedicated Memory: 503 MB
Shared Memory: 2815 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: HP f1905
Monitor Id: HWP264E
Native Mode: 1280 x 1024(p) (60.020Hz)
Output Type: HD15
Driver Name: aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atiumdag,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1124 (English)
Driver Version: 8.961.0.0
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 4/5/2012 22:20:04, 1067520 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-D60F-11CF-B673-1936BEC2C535}
Vendor ID: 0x1002
Device ID: 0x954F
SubSys ID: 0x16131462
Revision ID: 0x0000
Driver Strong Name: oem79.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_R7X:8.961.0.0:pci\ven_1002&dev_954f
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
 
Last edited:
Thanks for the quick response. Yes, I can confirm that it is up to date with the 1.05 patch.
Click to expand...
Specifically your checksum is GUHH ? When you did your reinstall you deleted the CK2 directories from under Steam AND from under MyDocuments?
 
Last edited:
OK, well again that's all fine. I still believe it is likely to be either a video card or driver problem though. Just to check: when you did your reinstall of the game, did you manually delete all CK2 stuff from under your Steam AND MyDocuments directories, before installing again? If not, try that.

If that doesn't help, let's try a different video driver. Uninstall the AMD video driver, reboot, and let Windows use the default MS one. Then install this beta of the next (12.6) driver http://support.amd.com/us/kbarticles/Pages/AMDCatalyst126beta.aspx , or if you are nervous about beta code you could try an older pre-12.4 driver instead, like 12.3 http://support.amd.com/us/gpudownlo...px?os=Windows Vista - 64-Bit Edition&rev=12.3 or 12.2 http://support.amd.com/us/gpudownlo...px?os=Windows Vista - 64-Bit Edition&rev=12.2 .
 
AndrewT said:
OK, well again that's all fine. I still believe it is likely to be either a video card or driver problem though. Just to check: when you did your reinstall of the game, did you manually delete all CK2 stuff from under your Steam AND MyDocuments directories, before installing again? If not, try that.

If that doesn't help, let's try a different video driver. Uninstall the AMD video driver, reboot, and let Windows use the default MS one. Then install this beta of the next (12.6) driver http://support.amd.com/us/kbarticles/Pages/AMDCatalyst126beta.aspx , or if you are nervous about beta code you could try an older pre-12.4 driver instead, like 12.3 http://support.amd.com/us/gpudownlo...px?os=Windows Vista - 64-Bit Edition&rev=12.3 or 12.2 http://support.amd.com/us/gpudownlo...px?os=Windows Vista - 64-Bit Edition&rev=12.2 .
Click to expand...

Success! Uninstalling the AMD driver completely fixed the problem. Thank you so much for your time and patience. I'm gonna troubleshoot the drivers to see which iteration causes the problems, because I found out it wasn't just CK2. Other games would have problems as well. If there were a way I could thank you by upping some kind of karma system that this forum uses I would do it if I knew.
 
Brilliant, so glad to hear that. If you find that the beta driver fixes it for instance, do let us know.
 
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