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ouch_cacti

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Mar 19, 2023
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Have been playing the game all fine and suddenly I go to load it and it just hands on the launcher window. I have tried deleting the whole game and reinstalling, also deleting Steam and reinstalling both and it still just hangs with a complete black window and also a preparing to launch window and stalls there. Is there anything I can do to get his working again I don't understand why it has just suddenly stopped working?
IN Addition the same happens if I try to look at the properties of the game to check integrity of the files, it just hangs on a small black rectangle.

The error.log reads,
[virtualfilesystem.cpp:753]: Could not open file: dlc_metadata/dlc_info.txt, error: not found
 
Last edited:
Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-EU4
- manually delete both the Steam/SteamApps/common/EU4 AND Documents/Paradox Interactive/EU4 folders
- re-install game in Steam, run a Steam Verify when done.
- start the game with no mods active and test

In particular make sure there are no files or folders left under either the Steam EU4 or Documents EU4 locations, before installing again.


**File Locations on Mac OS X**
The executable and DLC folder are in Users/USER/Library/Application Support/Steam/SteamApps/common/Europa Universalis IV/
To see it go to the Finder, hit command-shift-G (ie Go To) and type in ~/Library/ .
The user files (settings.txt, error logs, saved games, gfx, mods) are in /Users/USER/Documents/Paradox Interactive/Europa Universalis IV/ .