Help me please - Game does not start

[Bambiino]

Hello,
So yesterday my prison architect started to have a problem with gui.
- Everything was zoomed in extremly and I had to point my mouse exactly on some spot to control with menu.
-- So I reinstalled it.
--- Then it showed me problem with database migration or so.
---- But now I am not able to play the game at all, because of the problem with launching paradox.

Screenshots of the problem in image.
Thank you so much!

 

[AndrewT]

So yesterday my prison architect started to have a problem with gui.
- Everything was zoomed in extremly and I had to point my mouse exactly on some spot to control with menu.

That is fixed in today's hotfix patch.

So I reinstalled it.

That would not have fixed it in any case.

Then it showed me problem with database migration or so.
---- But now I am not able to play the game at all, because of the problem with launching paradox.

This is an unrelated problem, with the launcher rather than the game.

Please try this:

- uninstall Paradox Launcher v2 from the Windows "Apps and features" utility, if still present.

Delete the following folders if still present:

- C:/users/{userName}/AppData/Local/Programs/Paradox Interactive/
- C:/users/{userName}/AppData/Local/Paradox Interactive/
- C:/users/{userName}/AppData/Roaming/Paradox Interactive/launcher-v2/
To see the AppData folder you'll need to enable View Hidden Items in File Explorer.

- exit the Steam app entirely
- run steam.exe as the Windows Admin user
- run the game from the PLAY button in Steam
OR
- exit the Epic app entirely
- run EpicGamesLauncher.exe as the Windows Admin user
- run the game from the Epic client

IF that doesn't help, in this folder are some .log files:
C:/users/{userName}/AppData/Local/Paradox Interactive/launcher-v2/
Please attach them here.