How can product keys become invalid or expired?

[rpstrategist]

I just tried to register several games here. The product keys are from Good Old Games. After entering Pillars Of Eternity code it gave me response that the code has expired. How can code become expired? I can understand if you no longer cooperate with any company but I still own the game. That fakt haven't changed regardless of the cooperation status between Paradox and Obsidian.

Several other codes (One was Majesty 2, I can't remember all of them) gave me reply that the code is invalid. How can product key be invalid? Have GoG gave me wrong product keys and should I take it up with them instead or what should I do about it?

Third issue is that not all paradox games even have product keys on GoG. I understand if the ancient games that don't have forum icons don't have code but what about the ones that have icon? And again, should I complain about it to GoG or am I at the right place now?

Thanks in advance.

 

[TinyWiking]

Forum keys (which is what GoG has provided you with) actually has an expiration date. It's not the end of the world as we can credit them manually if you open a ticket (support.paradoxplaza.com). For the older games that didn't provide a key you should ask GoG to request them (as we can't see which games are missing keys) and then they can request them from us.

 

[rpstrategist]

Forum keys (which is what GoG has provided you with) actually has an expiration date. It's not the end of the world as we can credit them manually if you open a ticket (support.paradoxplaza.com). For the older games that didn't provide a key you should ask GoG to request them (as we can't see which games are missing keys) and then they can request them from us.

Cheers, that's good to hear. It also makes me wonder if I can ask Epic for product keys as well then? For the EU IV and it's DLCs.

 

[TinyWiking]

Sadly not, Epic doesn't have a way to distribute keys so there are none for those products. Hopefully in the future they'll create an API similar to what Steam uses so we can read ownership and credit customers directly with their games but that's something we sadly have no control over ><!

 

[rpstrategist]

Don't be so pessimistic. They have support and email. I just issued a ticket for them as well. The Gogs new chatbot is killing me. At least Epics chatbot is optional.