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Kargamer163

Recruit
4 Badges
Jun 27, 2024
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  • Hearts of Iron IV: Cadet
  • Hearts of Iron IV: Death or Dishonor
  • Hearts of Iron IV: Expansion Pass
  • Crusader Kings III
Hello everyone, I need help for fix graphic problem. Before that I'm Macbook user, I'm using macbook air 9th generation, intel i5 macbook. This happened after mac OS 14.5 update, but everything works well other than victoria 3 and kings 3. I try to reset my macbook and download again but there is still graphic glitching. I tried multiple times, but problem doesn't fit. I had check graphic settings, but there is nothing special to make graphic problem. Plz help me.
 

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    스크린샷 2024-06-27 오후 10.56.25.png
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If your model of Mac only has an Intel video system, that is probably the cause of your problem. This game now only uses Vulkan as a renderer, not openGL any longer. And Vulkan does not run well or in some cases at all on Intel video Macs. FYI this game has never been supported on that hardware platform since release, so really it's a matter of luck that it ever worked!

If that is the situation you can try updating MacOS to 14.x which may have a newer Intel video driver; if that doesn't help or is not possible, all you can do is revert to the previous game version in the Steam betas tab for the game. Or play on any other machine you have access to with supported hardware. OR if you have Apple Bootcamp installed, play in Windows there. Or, if you've just bought the game, seek a refund from that store.

If however that is not the case - ie that your Mac has AMD video or is on Apple Silicon - that's a different matter; let us know here and we'll look into your case more closely.
 
If your model of Mac only has an Intel video system, that is probably the cause of your problem. This game now only uses Vulkan as a renderer, not openGL any longer. And Vulkan does not run well or in some cases at all on Intel video Macs. FYI this game has never been supported on that hardware platform since release, so really it's a matter of luck that it ever worked!

If that is the situation you can try updating MacOS to 14.x which may have a newer Intel video driver; if that doesn't help or is not possible, all you can do is revert to the previous game version in the Steam betas tab for the game. Or play on any other machine you have access to with supported hardware. OR if you have Apple Bootcamp installed, play in Windows there. Or, if you've just bought the game, seek a refund from that store.

If however that is not the case - ie that your Mac has AMD video or is on Apple Silicon - that's a different matter; let us know here and we'll look into your case more closely.
I add the screenshots. I have no more storage to add bootcamp and this mac is only device to play the game. Can you know the problem looking at the image?
 
As I said, from that screenshot my best guess is your Mac only has an Intel video system, which is not supported hardware for this game.
 
Can you confirm that is what you have?
 
I am asking if your Mac only has an Intel vdeo system, or something else - AMD or Apple Silicon or (if really old) Nvidia.