Installation Package Not verified. Can only play in Legacy Mode, without Launcher

[Hecthor Doomhammer]

whenever I try to launch the game either through the Desktop Shortcut or Steam Library (the option Play Prison Architect) I get this error message.
The only way I'm able to play it is in legacy Mode, but that doesn't allow me to connect to my PDX account, therefor denying me access to the Guard Pavilons (and what else that I'm unable to access)

HELP pls


View attachment 584731

 

[AndrewT]

Hmmm, that's not good. Please try this:

- exit the Steam app entirely
- uninstall Paradox Launcher v2 from the Windows "Apps and features" utility, if still present.

Delete the following folders if still present:

- C:/users/<UserName>/AppData/Local/Programs/Paradox Interactive/
- C:/users/<UserName>/AppData/Local/Paradox Interactive/
- C:/users/<UserName>/AppData/Roaming/Paradox Interactive/launcher-v2/
To see the AppData folder you'll need to enable View Hidden Items in File Explorer.

- run steam.exe as the Windows Admin user

- run the game from the PLAY button in Steam

IF that doesn't help, in this folder are some .log files:
C:/users/<UserName>/AppData/Local/Paradox Interactive/launcher-v2/
Please attach them here.

 

[Hecthor Doomhammer]

The only file present in that folder is called launcher-dowser, which contains this info:

2020-06-13 12:09:17 [v:2019.10.1] [main] [INFO] The `launcherpath` file does not exists:
C:\Users\paul_\AppData\Local\Paradox Interactive\launcherpath
2020-06-13 12:09:23 [v:2019.10.1] [main] [INFO] Retrying installation on non-passive mode
2020-06-13 12:12:58 [v:2019.10.1] [main] [CRITICAL] Failed to install Paradox Launcher:
exit status 1619
2020-06-13 12:40:52 [v:2019.10.1] [main] [INFO] The `launcherpath` file does not exists:
C:\Users\paul_\AppData\Local\Paradox Interactive\launcherpath
2020-06-13 12:40:52 [v:2019.10.1] [main] [INFO] Retrying installation on non-passive mode
2020-06-13 12:41:06 [v:2019.10.1] [main] [CRITICAL] Failed to install Paradox Launcher:
exit status 1619

Having uninstalled and re-installed Prison Architect didn't fix it.

Turns out that ever since Paradox got involved I've been having this issue (then again, I haven't played it since 2018. only started again when the Psychward DLC was released)

 

[AndrewT]

Let's try forcing an update of the launcher.

Download the installer package for Windows: https://forumcontent.paradoxplaza.com/emailsignatures/2020.7-win-prod.zip

Unpack the file you just downloaded and place the three files in the Steam folder for the game you're having issues with. If asked if you want to replace already existing files click "yes" - that's a sign you are in the right place!

Then please repeat the launcher reinstall procedure from before.

Good luck with that!

 

[Hecthor Doomhammer]

Once again, it didn't work, but I tried installing on my laptop, and there it does work by default.
So it MUST be something on my PC that prevents this from happening

Looking at the steps posted above of what I need to uninstal / delete:

- uninstall Paradox Launcher v2 from the Windows "Apps and features" utility, if still present.

This doesn't even exist on my pc (despite having PA installed)

1- C:/users/<UserName>/AppData/Local/Programs/Paradox Interactive/
2- C:/users/<UserName>/AppData/Local/Paradox Interactive/
3- C:/users/<UserName>/AppData/Roaming/Paradox Interactive/launcher-v2/

1: Does not exist. Doesn't go further than Local/Programs/Common (which is empty. Common is the only subfolder in the Programs folder)

2: Does exist. Contains the Launcher-Dowser textfile, now containing (see attachment)

3: Does not exist

downloading and extracting / replacing the file you gave me, doesn't do anything either

 

[AndrewT]

Yes, something on a few Windows installations triggers this

2020-06-14 15:59:23 [v:2019.10.1] [main] [CRITICAL] Failed to install Paradox Launcher:
exit status 1619

1619: “This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package.”

Which is bogus, of course the .msi we distribute is valid. I have not yet been able to pin down what on Windows could possibly cause that.


Let's set you up to run the game direct from Steam, no launcher.

- Download the attached pa.txt file
- rename it to pa.bat
- Place the .bat file in your game's install folder (In the same place as your Prison Architect64.exe)
- Right click the game in your Steam library
- Go to properties
- Select Set Launch Options
- Copy and Paste pa.bat %command% into the input box
- Select Ok
- Run the game

All the best!

 

[Hecthor Doomhammer]

Ok, this works. I can now run the game without using legacy mode.
Sadly, as you said, no launcher, which means no Guard Pavilons (tbh, kinda bs locking these 2 items behind a launcher)

 

[Hecthor Doomhammer]

Quick little update:

the links posted in this topic eventually made everything work for me. The launcher is now installed, working and I have the Pavilons!!!

"Launching the game failed" Launcher Help

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forum.paradoxplaza.com