IR 2.0.1 - Constant freezing when playing

[Dudash]

Hello! I've been trying to play this game after the new 2.0 update. Initially I was playing OK (no mods, by the way) for a few days after but I'm not sure if it was after the latest patch of 2.0.1 or that is just a coincidence though I am constantly freezing for maybe 20-45 seconds.

I cannot seem to find a pattern or specific area this is causing it but it happens both in game and even in the menus. I lowered my settings (AFTER I took the 'pdx_settings' and other diag files - FYI), but still, even in the menu I randomly freeze.

When it happens (again, regardless of where), the screen is frozen but if I randomly click around, eventually the box 'IR is not responding' but I ignore it and wait. Eventually the game recovers after waiting/clicking around for about 20-40 seconds. Wash, rinse, repeat because this is happening so frequently now that I don't even want to load the game anymore. Over the last couple of days, this freezing is happening once every few minutes.

Googling around, I found some other posts (older ones though) and checked my CPU and GPU temps, memory utilization, etc - which all was fine. I also disconnected my xbox dongle thing and lowered my settings but still no luck...

Lastly, I did uninstall, manually deleted my entire doc/IR/ folder and made sure there was no left overs in my program files for IR. Re-installed the game (w/ no mods) but still...same situation....any ideas??

 

[Dudash]

I was quickly checking the DxDiag log and noticed near the bottom of the file the constant hangs I'm seeing:

Windows Error Reporting:
+++ WER0 +++:
Fault bucket , type 0
Event Name: AppHangTransient
Response: Not available
Cab Id: 0

Problem signature:
P1: imperator.exe
P2: 1.0.0.0
P3: 602d14b2
P4: unknown
P5: unknown
P6: unknown
P7: unknown
P8:
P9:
P10:


I know you guys will know more than me on this but after googling around on the codes, I couldn't really come up with much. Lastly, because I forgot to mention in my initial post, I haven't played many other games lately but the few that I have, I do not recall having this behavior but I will try to verify this later.

 

[AndrewT]

No, that dxdiag entry just confirms that Windows saw the issue happening, it tells us nothing about what might cause it.

What actual temps are you seeing for the GPU and CPU while this is happening?

Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-Imperator
- manually delete both the Steam/SteamApps/common/Imperator AND Documents/Paradox/Imperator folders
- re-install game in Steam, run a Steam Verify when done.
- add imperator.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test

In particular you need to make sure there are no files or folders left under either the Steam Imperator or Documents Imperator locations, before installing again.

If it still happens then, run up Task manager and go into Performance before starting the game. When the problem happens are you seeing matching spikes in CPU, GPU, Disk or ethernet/wifi there?

In fact do these spikes seem to affect Windows as a whole, or just the game?

 

[Dudash]

I did do the steps for the clean re-install and I did add IR to the exempt list for any anti-virus.

Of course, I restarted my pc and so far, I played about 1.5 hours this morning without any issues - looks like a classic reload corrected this (for now) but it interesting this was the only game seeing this issue. Oh well...I'll keep an eye on it. Thanks for your assistance!